Samantha Dittmar
Walnutport,PA
Summary
Professional in social services field, equipped with extensive experience and ready for new challenges. Known for effectively managing diverse caseloads and implementing impactful service plans. Highly collaborative, dependable, and adaptable to evolving circumstances, excelling in client assessment and support coordination. Over 10 years experience in other areas. Holds a Bachelor's degree in Criminal Justice and an Associate's degree in Accounting, enhancing analytical and communication skills. 8+ years in animal handling, rescue and volunteering.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Blended Case Manager
Nulton Diagnostic & Treatment Center
Slatington, PA
12.2025 - Current
- Coordinated multidisciplinary team meetings to enhance client care strategies and outcomes.
- Developed individualized service plans to address client needs effectively and holistically.
- Advocated for client access to community resources, fostering stronger support networks for individuals in need.
- Assessed client needs and provided appropriate referrals to community resources, ensuring access to necessary services.
- Maintained client confidentiality by adhering to HIPAA regulations and agency policies, ensuring the protection of sensitive information.
- Reduced barriers to care by advocating for clients' rights and needs within the mental health system.
Caseworker II
Northampton County Children and Youth
Bethlehem, PA
06.2023 - 12.2025
- Conducted thorough assessments to identify client needs and develop individualized care plans
- Coordinated referrals to community agencies for additional support services as needed
- Liaised between clients/families/communities/agencies/organizations involved in the case management process
- Demonstrated cultural sensitivity when working with diverse populations
- Managed a caseload of XX clients, providing comprehensive case management services
- Advocated for the best interests of children by attending court hearings, providing testimony, and making recommendations to judges
- Provided counseling referrals for families dealing with mental health issues
- Conducted home visits to assess living conditions and ensure child safety
- Served as a mandated reporter by promptly reporting suspected cases of child abuse or neglect
A/R Representative
Physicians Endoscopy
Jamison, PA
11.2017 - 08.2020
- Managed accounts receivable process, including invoicing, payment tracking, and collections
- Developed and maintained relationships with key clients to facilitate prompt payment and resolve any billing issues
- Negotiated payment plans with customers experiencing financial difficulties while minimizing bad debt write-offs
- Served as a point of contact for internal departments regarding billing inquiries or discrepancies
- Maintained accurate records of all transactions, adjustments, and communications related to accounts receivable activities
- Diligently followed up on disputed invoices or short payments until resolution was achieved
- Verified patient information, including demographics and insurance coverage, to ensure proper billing procedures
- Reviewed medical documentation and coding to identify any discrepancies or errors that could impact reimbursement
- Followed up on unpaid or denied claims, working with insurance companies to resolve issues and secure payment
- Managed accounts receivable by tracking outstanding balances, following up on overdue payments, and resolving discrepancies
Server
Texas Roadhouse
North Wales, PA
11.2016 - 12.2017
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Developed strong product knowledge including ingredients used in dishes allowing me to provide detailed information about menu items
- Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
- Collaborated with team members to create a positive work environment focused on delivering excellent customer service
Inventory Specialist
Jared The Galleria Of Jewelry
Willow Grove, PA
08.2015 - 04.2017
- Managed and maintained accurate inventory records for a high-volume retail store
- Utilized inventory management software to track product movement, monitor stock levels, and generate reports
- Maintained a clean, organized, and visually appealing storeroom area at all times
- Conducted regular audits to identify discrepancies and implement corrective measures
- Performed regular cycle counts to verify physical inventory matches system records
Education
Bachelor's degree - Criminal justice
Penn State
05-2023
Associate's degree - Accounting
Montgomery County Community College
05-2020
Skills
- Care coordination
- Documentation
- Animal shelter experience
- Record keeping
- Individualized service planning
- Writing skills
- Inventory management
- Case management
- Customer service
- Accounts receivable
- Experience with individuals with mental health
- Mental health and behavioral care
- Child welfare
- Supervising experience
- Experience with children
- Food service
- Communication skills
- Computer literacy
- Time management
Certification
Driver's License
Languages
English
Interests
- Crafting and DIY Projects
- Volunteering
- Animal Care
- Reading
Timeline
Blended Case Manager
Nulton Diagnostic & Treatment Center
12.2025 - Current
Caseworker II
Northampton County Children and Youth
06.2023 - 12.2025
A/R Representative
Physicians Endoscopy
11.2017 - 08.2020
Server
Texas Roadhouse
11.2016 - 12.2017
Inventory Specialist
Jared The Galleria Of Jewelry
08.2015 - 04.2017
Associate's degree - Accounting
Montgomery County Community College
Bachelor's degree - Criminal justice
Penn State
Additional Information
- Authorized to work in the US for any employer
- 2020-2023, focus on higher education and family.
- Foster/Volunteer with local Animal Rescue and Farm