Samantha Dora
Heuvelton,NY
Overview
12
12
years of professional experience
Work History
Ophthalmic Tech.
Surgical Eye Care
Saranac Lake, NY
06.2016 - Current
- Handled and filed patient records in accordance with practice standards and HIPAA.
- Adapted to various examination scenarios, remaining personable with patients and staff.
- Assisted with patient care and eye exams by managing patient records and supporting patient flow.
- Identified situations involving dissatisfied patients, acting quickly for resolution.
- Leveraged computer to perform appointment book scheduling procedures.
- Checked condition of patients' eyes by observing pupils, muscle and visual acuity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Dilated patients eyes to perform tonometry and determine patient intraocular pressure.
- Examined eye with slit lamp to detect abnormalities of cornea.
- Interviewed patients to document ocular and medical histories.
- Scheduled diagnostic testing and referrals to various medical physicians.
- Administered topical medications or diagnostic drugs as required by provider for testing or treatment.
- Set up and prepped for minor procedures by gathering sterile trays and maintaining sterile field.
- Applied drops to anesthetize, dilate or medicate eyes.
- Adjusted and made minor repairs to spectacles and eyeglasses.
- Operated ophthalmic autorefractors, phoropters, tomographs, and retinoscopes.
- Called patients to inquire about post-operative status and recovery.
Bartender
Surgical Eye Care
Saranac Lake, NY
02.2015 - Current
- Measured function of eye muscles.
- Conducted visual field tests to measure field of vision.
- Measured near, distance, pinhole, or dynamic visual acuity.
- Maintained ophthalmic instruments and equipment.
- Sterilized ophthalmic and surgical instruments.
- Kept bar organized and clean during busy hours.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
- Crafted specialty cocktails according to customer specifications.
- Created new and exciting cocktails and beverages based on item availability and seasonal interest.
- Completed POS transactions, returning currency, coin and payment cards to patrons.
- Checked identification of customers to verify age requirements for alcohol purchases.
- Trained and mentored new team members in proper bar operations.
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
- Washed and wiped down prep areas, equipment, and utensils.
Timeline
Ophthalmic Tech.
Surgical Eye Care
06.2016 - Current
Bartender
Surgical Eye Care
02.2015 - Current