Samantha Duvall
Clay,NY
Summary
Proven Design Consultant with a record of enhancing client satisfaction at Best Tile Distributors through strategic design solutions and thinking. Skilled in AutoCAD and other designer friendly programs to enhance teamwork, managed projects under budget, and ensuring high-quality outcomes. Demonstrates exceptional client communication and a commitment to detail, contributing to positive result-driven environments.
Reliable team member with strong communication skills and the ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in an efficient manner. Flexible to adapting work style to fit different projects and juggling multiple assignments within tight deadlines.
Overview
6
6
years of professional experience
Work History
Design Consultant
Best Tile Distributors
09.2022 - Current
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Developed design concepts to meet clients'' unique needs and preferences.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Consistently stayed under client's budget for projects.
- Enhanced client satisfaction by providing tailored design solutions for residential projects.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other locations.
Barista
Starbucks, Target
06.2020 - 09.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun and a positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees by sharing knowledge and expertise to maintain a consistency.
Crew Member
McDonald's
06.2018 - 10.2020
- Worked the front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities while handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Associate of Arts - Interior Design
Onondaga Community College
Syracuse, NY06.2022
High School Diploma -
Cicero-North Syracuse High School
Cicero, NY06.2020
Skills
- Great attention to detail
- Strategic Thinking
- Color theory knowledge
- Client Communication
- Sketching and rendering
- Teamwork skills
- Customer Service
- SketchUp 3D Modeling
- Proficient in AutoCAD
Timeline
Design Consultant
Best Tile Distributors
09.2022 - Current
Barista
Starbucks, Target
06.2020 - 09.2022
Crew Member
McDonald's
06.2018 - 10.2020
Associate of Arts - Interior Design
Onondaga Community College
High School Diploma -
Cicero-North Syracuse High School
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