Samantha Edwards
Wentzville,MO
Summary
Aviation professional with solid background in aircraft operations and maintenance. Proven ability to ensure highest standards of safety and efficiency in pre-flight and post-flight procedures. Highly collaborative and results-focused, adaptable to rapidly changing environments. Skilled in technical problem-solving and effective communication.
Overview
10
10
years of professional experience
Work History
Senior Game Advisor
GameStop
01.2021 - 08.2024
- Mentored junior staff on customer engagement techniques and product knowledge.
- Led initiatives to enhance customer experience through personalized service strategies.
- Analyzed sales trends to inform inventory management and promotional strategies.
- Developed training materials to improve staff performance and product understanding.
- Streamlined communication processes between departments to enhance operational efficiency.
- Implemented feedback mechanisms for continuous improvement in customer satisfaction scores.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
Aviation Structural Mechanic
US Navy
04.2014 - 04.2018
- Conducting thorough visual inspections of aircraft structures, including wings, fuselage, tail sections, landing gear, and control surfaces, to identify any damage, corrosion, cracks, or wear.
- Removing and replacing damaged or worn structural components, ensuring proper fit and alignment.
- Maintaining and repairing aircraft systems that are integral to the airframe, such as hydraulic systems and landing gear systems.
- Meticulously documenting all maintenance and repair actions performed, adhering to strict aviation regulations and manufacturer specifications.
- Adhering to all safety protocols and regulations to ensure a safe working environment and the safety of flight.
- Inspected and repaired airframe structures to ensure compliance with military specifications.
- Trained junior mechanics on safety protocols and best practices in structural maintenance.
- Performed daily postflight, preflight and other periodic inspections.
Plane Captain
US Navy
04.2014 - 04.2018
- Conducted pre-flight inspections to ensure aircraft readiness and safety compliance.
- Launching and recovering aircraft as a certified plane captain, using proper hand and arm gestures, and ensuring safe operations during takeoff and landing.
- Monitored fuel levels and weight distributions for optimal flight performance.
- Coordinated with ground crew to facilitate efficient aircraft turnaround operations.
- Trained junior technicians on safety protocols and maintenance procedures.
- Collaborated with pilots and engineers to troubleshoot technical issues promptly.
- Directed incoming and outgoing aircraft near terminal areas using light signals and guiding signs.
- Ensured aircraft safety by performing thorough pre-flight and post-flight inspections.
- Supported emergency response efforts when needed by applying quick thinking and problem-solving skills under pressure situations.
Education
Associate of Applied Science - Cyber Security
Maryville University
St. Louis, MOSkills
- Detail-oriented
- mechanical aptitude
- physical stamina
- Problem solving
- technical knowledge
- Effective communication
- Team collaboration
- Maintenance documentation
Timeline
Senior Game Advisor
GameStop
01.2021 - 08.2024
Aviation Structural Mechanic
US Navy
04.2014 - 04.2018
Plane Captain
US Navy
04.2014 - 04.2018
Associate of Applied Science - Cyber Security
Maryville University
References
References available upon request.