Samantha Escalante
West Chicago,Illinois
Summary
Reliable and detail-focused Administrative Specialist ready for a new position where impeccable administrative talents can be utilized.
Overview
9
9
years of professional experience
Work History
Student Retention Administrative Specialist
Waubonsee Community College
Sugar Grove, IL
11.2023 - 01.2024
- Managed an average of 60 incoming calls per day, providing information or transferring students to appropriate personnel.
- Provided administrative support to students and staff, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintain an in-depth knowledge of department practices and procedures.
- Worked with multiple tasks at a time, covering the phone queue, rescheduling appointments and proving information to students present.
Auditor
AGCO
Batavia, IL
06.2023 - 10.2023
- Review 200 customers orders per day to ensure proper delivery and satisfaction.
- Identified discrepancies in customers orders and applied solutions to minimize the costumer perceived error in 20%.
- Contributed in making a guideline for a digital data base for internal auditory.
- Collaborated closely with other team members to ensure customer satisfaction.
- Reviewed and evaluated internal control systems.
Research Assistant
Michoacan University of San Nicolas de Higaldo
Morelia , MX
02.2021 - 07.2022
- Conducted primary and secondary research to identify relevant information for project development.
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
- Prepared comprehensive reports summarizing research findings.
- Performed literature reviews to ensure accuracy of results.
- Assisted in the design and implementation of experimental protocols.
- Interpreted results from experiments and surveys to generate meaningful conclusions.
Research and Development Assistant
Team Foods
Morelia , MX
08.2014 - 07.2016
- Applied sensory analysis for the development of new products three times per day.
- Created test plans used during product evaluations.
- Set up, calibrated and maintained laboratory and field research equipment for requirements of study.
- Gathered information about competitors' products and services.
Education
Master of Science - Food Sciences And Technology
Autonomous University of Queretaro
Queretaro, Mexico 12.2020
Bachelor of Science - Biochemistry
Technological Institute of Morelia
Morelia, Mexico 06.2014
Skills
- Excellent verbal and written communication
- Ability to work independently
- Organized
- Positive attitude
- Formidable control of emotions
- Multitasking
- Data entry
Accomplishments
- Speaker at e-Latin Food 2020. 9th Food Science, Biotechnology and Safety Congress
- Scientific article published in the Journal of the Serva Andina Research Society, 2017
Timeline
Student Retention Administrative Specialist
Waubonsee Community College
11.2023 - 01.2024
Auditor
AGCO
06.2023 - 10.2023
Research Assistant
Michoacan University of San Nicolas de Higaldo
02.2021 - 07.2022
Research and Development Assistant
Team Foods
08.2014 - 07.2016
Master of Science - Food Sciences And Technology
Autonomous University of Queretaro
Bachelor of Science - Biochemistry
Technological Institute of Morelia