Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Evans

Annandale,VA

Summary

Highly organized professional who promotes a track record of overseeing and leading teams to achieve sales goals and maintain high customer service standards. Expert in handling customer complaints and resolving customer issues. Committed to developing and maintaining a positive work environment and fostering collaboration between staff and management.

Overview

7
7
years of professional experience

Work History

Delivery Driver

WheelzUp
11.2022 - 12.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Veterinary Assistant

Caring Hands Animal Hospital
10.2021 - 04.2022
  • Provided customer support to clients, answering questions and addressing concerns.
  • Performed office reception duties, such as scheduling appointments and helping customers.
  • Collaborated with veterinary team to perform emergency treatment upon sick and injured animals.

Associate Lead/Pet Care Specialist

PetSmart
11.2019 - 08.2021
  • Assist with store planograms to increase sales and create efficiency for the customers.
  • Served as the store's Safety Co-captain ensuring that the store was safe, and that everything was compliant with
    corporate standards.
  • Committed to delivering excellent customer service while working in a fast-paced environment.

Shift Supervisor

CVS Pharmacy
09.2015 - 11.2019
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.

Education

Bachelor of Science - Biology

Old Dominion University
Norfolk, VA
05.2020

Associate of Arts - General Studies

Germanna Community College
Fredericksburg, VA
05.2014

High School Diploma -

Brooke Point High School
Stafford, VA
06.2012

Skills

  • Excellent customer service
  • Team leadership
  • Cash handling expertise
  • Organized
  • Punctual

Timeline

Delivery Driver

WheelzUp
11.2022 - 12.2022

Veterinary Assistant

Caring Hands Animal Hospital
10.2021 - 04.2022

Associate Lead/Pet Care Specialist

PetSmart
11.2019 - 08.2021

Shift Supervisor

CVS Pharmacy
09.2015 - 11.2019

Bachelor of Science - Biology

Old Dominion University

Associate of Arts - General Studies

Germanna Community College

High School Diploma -

Brooke Point High School

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Samantha Evans