Samantha Faulkner
Quantico,VA
Summary
Dynamic professional with a proven track record in photography and customer service excellence. Expert in data entry and customer relationship, enhancing operational efficiency and client satisfaction. Demonstrates exceptional office equipment proficiency and administrative support, achieving significant improvements in quality assurance and productivity. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
Work History
Photographer
Self Employed
02.2020 - Current
- Edited, toned, captioned, and uploaded photographs for publication.
- Digitally edited photos to enhance appearance.
- Photographed high-quality images for various print and digital projects.
- Planned and prepared for on-location and studio shoots.
Customer Service Representative
TripShock!
02.2021 - 08.2021
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Completed data entry tasks with accuracy and efficiency.
Education
No Degree - Medical Assistant
Unitek College - Fremont
Fremont, CANo Degree - Paralegal Studies
Kaplan University
Davenport, IANo Degree - Medical Records
University of Phoenix
Tempe, AZ12.2024
GED -
Fremont Adult & Continuing Education
Fremont, CA09.2009
Skills
- Data Entry
- Appointment Scheduling
- Product Knowledge
- Paperwork Processing
- Data Collection
- Office equipment proficiency
- Administrative Support
- Order Processing
- Quality Assurance
- Data Processing
- Medical Terminology
Timeline
Customer Service Representative
TripShock!
02.2021 - 08.2021
Photographer
Self Employed
02.2020 - Current
No Degree - Medical Assistant
Unitek College - Fremont
No Degree - Paralegal Studies
Kaplan University
No Degree - Medical Records
University of Phoenix
GED -
Fremont Adult & Continuing Education