Samantha Felix
Manchester,NH
Summary
- I am a 26-year-old young woman with solid training and experience in the administrative and leadership field. I stand out for my advanced command of computer tools, being exceptional in the use of the Office package and writing, which allows me to carry out tasks efficiently and accurately.
For two years, I was in charge of a department in a hospital, which allowed me to acquire valuable knowledge in departmental management, team coordination and fulfillment of responsibilities. This experience has strengthened me as a leader, developing a proactive attitude and a great ability to manage staff effectively.
Overview
5
5
years of professional experience
Work History
Housekeeper
Holiday Inn Express Hotel Suites
Manchester, NH
07.2024 - Current
- In a hotel you have a specific set of responsibilities aimed at ensuring the cleanliness, organization and comfort of the rooms and common areas. Their duties align with hospitality standards and are designed to provide a pleasant and safe guest experience.
Manager - Planning and Development
Hospital Dr. Jaime Oliver Pino
San Pedro De Macoris, Republica Dominicana
04.2022 - 07.2024
- The person in charge of planning and development in a hospital has a crucial role in the organization and optimization of hospital resources and services. Its main objective is to ensure that the hospital operates efficiently, continually improving processes, quality of care and compliance with regulations.
- It also carries out monitoring of key indicators:
- Monitor and analyze hospital performance indicators, such as bed occupancy, waiting time, service quality, patient satisfaction, among others.
- Internal audits: Conduct periodic audits and evaluations to ensure that the hospital's processes are efficient and aligned with established quality standards.
- Implementation of improvements: Propose and apply corrective actions in areas with low performance or that need adjustments according to the results of the indicators and audits.
Bilingual Teacher
Juan Dolio International School
Playa Juan Dolio, Republica Dominicana
01.2022 - 04.2022
- I was a bilingual preschool teacher playing a fundamental role in the early development of children, both in their academic learning and in the acquisition of social and emotional skills. Additionally, my work includes teaching two languages
(usually the local language and a second language, such as English), promoting inclusive and diverse education.
Cashier
Iberia warehouses and supermarkets
San Pedro De Macoris, Republica Dominicana
10.2019 - 01.2021
- The functions of a supermarket cashier are specific and are aimed at ensuring that the payment and collection process for products is efficient, accurate and satisfactory for customers.
Education
Certificate of Technical Studies - Course In Information Networks
Instituto Tecnológico De Las Américas (ITLA)
San Pedro De Macoris, RD04-2022
Certificate of Technical Studies - English
Ministerio De Educación Superior, Ciencia (MESCYT)
San Pedro De Macoris, RD.11-2018
Clinical Psychology - Humanities
Universidad Autónoma De Santo Domingo UASD
San Pedro De Macoris, RDSkills
- Management of office package: Excel, Power Point, Word
- Leadership
- Responsibility
- punctuality
- Communication
- Effective
- Problem solving
- Adaptability
- Critical Thinking
- Organization
- Active listening
Self-confidence
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Housekeeper
Holiday Inn Express Hotel Suites
07.2024 - Current
Manager - Planning and Development
Hospital Dr. Jaime Oliver Pino
04.2022 - 07.2024
Bilingual Teacher
Juan Dolio International School
01.2022 - 04.2022
Cashier
Iberia warehouses and supermarkets
10.2019 - 01.2021
Certificate of Technical Studies - Course In Information Networks
Instituto Tecnológico De Las Américas (ITLA)
Certificate of Technical Studies - English
Ministerio De Educación Superior, Ciencia (MESCYT)
Clinical Psychology - Humanities
Universidad Autónoma De Santo Domingo UASD
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