Dental Assistant/Dental Receptionist
Esthetic Enhancement
Olathe, KS
- Assisted in patient preparation and comfort during dental procedures.
- Managed sterilization of dental instruments and maintained a clean workspace.
- Supported dentists by providing timely instrument availability during procedures.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Managed patient scheduling and appointment confirmations, ensuring smooth office operations.
- Assisted patients with check-in processes and insurance verification to enhance service delivery.
- Maintained accurate patient records using dental management software for efficient reference.
- Processed payments and handled billing inquiries, contributing to financial accuracy in the office.
- Coordinated communication between patients and dental staff to facilitate effective treatment planning.
- Provided front-desk support, responding promptly to phone inquiries and managing incoming calls.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.