Samantha Few
Marlton,NJ
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the food service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lash Stylist
The Lash Lounge- Princeton Marketfair
11.2022 - Current
- Delivered exceptional lash application services, ensuring client satisfaction and retention.
- Educated clients on aftercare techniques to maintain lash health and longevity.
- Maintained cleanliness and organization of workstations in compliance with safety standards.
- Collaborated with team members to create a welcoming and professional salon environment.
- Assisted in training new staff on lash techniques and customer service best practices.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain positive relationships with clients.
Lash Stylist
The Lash Lounge Memphis - White Station
06.2022 - 11.2022
- Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
- Assisted clients in selection of lash length and thickness to create desired effects.
- Documented guest preferences, services and feedback to create seamless experience for return visits.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about retail products and self-maintenance for healthy lashes based on needs and preferences.
Server
Babalu Tapas & Tacos
09.2021 - 05.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Cultivated warm relationships with regular customers.
Server
Wolf River Brisket Co.
06.2018 - 09.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Increased sales significantly by upselling higher-end products to customers.
Server
Hey Joe's Records And Cafe
10.2016 - 05.2018
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Education
Certified Esthetician/Skin Care Specialist - Esthetics
The Ivy Institute of Esthetics
Memphis, TN05.2022
Bachelor of Arts - Music
Delta State University
Cleveland, MS05.2018
High School Diploma -
Desoto Central High School
Southaven, MS05.2014
Skills
- Verbal and Written Communication
- Specials Promotion and Upselling
- Upselling and Cross Selling
- Customer Service and Rapport
- Conflict and Complaint Resolution
- Team Player
Certification
- NJ ABC Server Training
- Licensed Esthetician in the state of TN and NJ
- Minkys Eyelash Training - (March 2022)
- Certified Stylist, The Lash Lounge - (July 2022)
Timeline
Lash Stylist
The Lash Lounge- Princeton Marketfair
11.2022 - Current
Lash Stylist
The Lash Lounge Memphis - White Station
06.2022 - 11.2022
Server
Babalu Tapas & Tacos
09.2021 - 05.2022
Server
Wolf River Brisket Co.
06.2018 - 09.2021
Server
Hey Joe's Records And Cafe
10.2016 - 05.2018
Certified Esthetician/Skin Care Specialist - Esthetics
The Ivy Institute of Esthetics
Bachelor of Arts - Music
Delta State University
High School Diploma -
Desoto Central High School