Results-driven professional seeking to leverage strong work ethic and adaptability in a challenging role. Known for exceptional interpersonal skills and the ability to quickly master new concepts, contributing effectively to team success. Committed to continuous learning and professional growth within a forward-thinking organization.
Overview
14
14
years of professional experience
Work History
Sales Assistant
Savvas Learning Company
Norco, CA
10.2020 - 09.2024
Conducted inventories on a regular basis to track stock levels.
Participated in weekly team presentations to showcase the product tailored to client needs.
Arranged inventory systematically, categorizing products according to specific characteristics.
Managed restocking of surplus items following presentations.
Assisted in visual merchandising, creating appealing displays that capture customer interest.
Fulfilled tasks assigned by account manager, including dispatching supplementary orders.
Emergency Veterinary Technician / Supervisor
Yorba Regional Animal Hospital
Yorba Linda, CA
03.2016 - 07.2020
Promoted swiftly from grave shift veterinary assistant to supervisor / hospital coordinator position.
Facilitated de-escalation of high-tension situations to ensure customer satisfaction.
Developed strategies to improve team performance and productivity.
Trained new employees on company policies and procedures.
Collaborated with other departments to coordinate workflow processes between teams.
Assisted staff with everything, including walk-in appointments, surgeries, emergencies, and hospitalized pets.
Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
Emergency Veterinary Assistant
Arlington Animal Hospital
Riverside, CA
12.2013 - 01.2016
Handled various office and healthcare responsibilities each night.
Strengthened ability to manage urgent veterinary situations effectively in collaboration with a small team.
Executed emergency resuscitation procedures on animals.
Provided nursing care to hospitalized patients including, IVC placement, administering fluids, feeding tubes, bandaging wounds, taking radiographs and performing lab tests.
Prepared specimens for laboratory analysis by collecting samples, labeling them correctly and ensuring proper storage conditions.
Performed basic diagnostic tests such as fecal examinations or skin scrapings.
Maintained inventory control of medications and supplies by restocking shelves according to established protocols.
Veterinary Receptionist /Medical Assistant
Corona Animal Hospital
Corona, CA
01.2011 - 01.2014
Answered phone inquiries from clients regarding appointment scheduling, services offered.
Obtained information and history from clients to maintain medical charts.
Provided emotional support to pet owners during difficult times.
Restrained numerous exotic animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
Licensed Vocational Nurse (LVN) / Registrar / Admissions & Central Scheduling at Center for New MedicineLicensed Vocational Nurse (LVN) / Registrar / Admissions & Central Scheduling at Center for New Medicine