Samantha Flores
Greeley,CO
Summary
Dynamic Barista with proven expertise in espresso machine operation and exceptional time management skills, honed at Kung Fu Tea. Excelled in creating a welcoming atmosphere, enhancing customer satisfaction by efficiently preparing high-quality beverages. Skilled in team collaboration and adept at adapting to high-volume environments, significantly improving sales through personalized service.
Overview
1
1
year of professional experience
Work History
Barista
Kung Fu Tea
04.2024 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Education
High School Diploma - Nursing, Welding
Cboceshs Ibmc Collage
Greeley, COSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Adaptive and creative
- Cash register operation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Kung Fu Tea
04.2024 - 11.2024
High School Diploma - Nursing, Welding
Cboceshs Ibmc Collage
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