Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Fosdick

North Ridgeville,OH

Summary

Compassionate, poised healthcare professional with tremendous experience in customer service, as well as with the disabled. Quick-thinking in a medical or customer emergency. Observant, and loves working in a team. Delivers excellent skills to help everyone meet their needs.

Overview

4
4
years of professional experience

Work History

State Tested Nursing Assistant

Lutheran Home At Concord Reserve
Westlake, OH
08.2019 - Current
  • Answered call lights and supported patient comfort and needs
  • Monitored, tracked and conveyed important patient information
  • Reported unusual or urgent circumstances in patients' condition or environment immediately
  • Cared for residents/disabled and delivered high-quality support to meet needs
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
  • Offered immediate assistance in emergency
  • Actively taking part in training employees

Server/Hostess

Houlihan's Restaurant
Westlake, OH
03.2018 - 10.2018
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Serving food/drinks
  • Greeting/seating
  • Worked with POS system to place orders
  • Arranged and prepared tables for customers
  • Resolved guest and employee complaints to maintain complete customer satisfaction
  • Displayed enthusiasm and promoted excellent service to customers

Sales Associate

Bath And Body Works, Limited Brands
North Olmsted, OH
06.2017 - 12.2017
  • Answered customer questions
  • Solved customer challenges by offering relevant products and services
  • Engaged with customers
  • Helped customers locate products and checked store system for merchandise at other sites
  • Provided positive first impressions to welcome existing, new and potential customers.

Education

High School Diploma -

North Ridgeville High School
North Ridgeville, OH
06.2016

Skills

  • Responding to Emergencies
  • Emotional and Social Support
  • Experienced with Disabled/Elderly
  • Caregiver Relations
  • Responding to Difficult Customers
  • Understanding Customer Needs
  • Courteous with Strong Service Mindset
  • Upbeat and Positive Personality, Fast-Paced
  • Customer Service and Assistance
  • Strong Analytical and Problem-Solving Skills
  • Issue and Complaint Resolution

Timeline

State Tested Nursing Assistant

Lutheran Home At Concord Reserve
08.2019 - Current

Server/Hostess

Houlihan's Restaurant
03.2018 - 10.2018

Sales Associate

Bath And Body Works, Limited Brands
06.2017 - 12.2017

High School Diploma -

North Ridgeville High School

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Samantha Fosdick