Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic
Kaleena Conners

Kaleena Conners

Healthcare
East Cleveland,Oh

Summary

Dedicated and compassionate Community Health Worker with three years recent experience providing hands-on support, exceptional communication and interpersonal skills with a thorough and organized approach. Offers strong multitasking and prioritization skills in a professional challenging environment to best support company goals, consumers, and colleagues. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.

Overview

4
4
years of professional experience

Work History

State Tested Nursing Assistant

University Hospital
Cleveland, OH
02.2022 - Current
  • Establish a friendly, caring atmosphere while attending patients; Transports patients expeditiously throughout the hospital according to established procedures and time standards; Follows all infection control policies and procedures as it relates to patients, equipment, supplies and other miscellaneous items, includes cleaning equipment after each patient use, maintains accurate records of patient condition, progress and concerns; responds appropriately to the physical, emotional and developmental needs of patients.
  • Assisted patients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Provided compassionate care to all patients while maintaining a professional demeanor.
  • Monitored vital signs such as pulse rate, temperature, respiration and blood pressure.
  • Recorded patient information in medical records accurately and timely.
  • Educated patients on proper hygiene techniques.
  • Maintained a safe environment by following infection control protocols.
  • Answered call lights promptly and responded to patient requests courteously.
  • Assisted nursing staff with admissions, discharges, transfers, intake and output measurements and specimen collection.
  • Ensured that all equipment was properly maintained according to departmental standards.
  • Facilitated communication between family members, nursing staff and physicians regarding patient's status.
  • Communicated and interacted effectively and tactfully with residents, visitors, families, peers and supervisors and practiced flexible, creative care in addition to mandated standard care.
  • Documented activities and recorded information in EMR system. Currently the Epic system.

Certified Community Health Worker

University Hospital
Cleveland, OH
10.2020 - 02.2022
  • Conduct client assessments and create care plans as directed; Provide community service referrals as needed for individual patients; Conducts routine follow-ups after patient discharges; Enhance awareness of health and community resources and work to connect individuals with local programs; Establish and maintain positive working relationships with patients, families, health care providers, and physicians
  • Conducted home visits to assess the health needs of patients and their families.
  • Provided health education to clients about nutrition, physical activity and disease prevention.
  • Assisted with patient referrals to appropriate community resources.
  • Monitored client progress towards health goals and objectives.
  • Collaborated with other healthcare providers to ensure continuity of care for patients.
  • Facilitated group sessions on topics such as stress management and chronic disease self-management.
  • Counseled clients on issues related to mental health, substance abuse, and violence prevention.
  • Provided case management services including crisis intervention, advocacy, and support for individuals experiencing homelessness or poverty.
  • Coordinated transportation for clients to medical appointments or other necessary services.
  • Acted as an advocate for clients when interacting with insurance companies or government agencies.
  • Assessed the impact of social determinants of health on patient outcomes.
  • Served as a liaison between healthcare providers and community organizations.
  • Provided assistance with completing forms related to public benefits programs.
  • Offered emotional support during difficult times or stressful situations.
  • Applied concise time-management to meet deadlines.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.

Environmental Services

University Hospital
Cleveland, OH
10.2019 - 10.2020
  • Developed highly empathetic relationship with patients and families; Received and followed cleaning assignments as assigned; Accurately completed cleaning processes in rooms; Achieved daily cleaning targets by using good planning and prioritization skills.

Education

NEO Community Health Worker Certificate of Completion -

Towards Employment Career Readiness Certificate of Completion -

Tri-C Aspire General Education Diploma -

First Aid/CPR Certified -

Mental Health First Aid Certified -

Skills

  • Record keeping
  • Dedicated patient advocate
  • Culturally sensitive
  • Enthusiastic caregiver
  • Attention to detail
  • Care management
  • Relationship building
  • Organizing
  • Patient care
  • Privacy and Confidentiality
  • Medical Records Management
  • Specimen Collection
  • Patient Assessments
  • Regulatory Compliance
  • Mobility Assistance
  • Patient-Focused Care
  • Electronic Charting
  • Care Plan Implementation
  • Medical Terminology Knowledge
  • Direct Patient Care
  • Understands Mobility Assistance Needs
  • Respiratory Equipment Training
  • Chronic Disease Management
  • Collecting Vital Signs
  • Documentation Expert
  • Compassionate
  • Complex Problem-Solving
  • Responding to Emergencies
  • Light Housekeeping
  • Calm and Level-Headed Under Duress
  • Valid [State] Driver's License

References

Available upon request.

References

References available upon request.

Timeline

State Tested Nursing Assistant

University Hospital
02.2022 - Current

Certified Community Health Worker

University Hospital
10.2020 - 02.2022

Environmental Services

University Hospital
10.2019 - 10.2020

NEO Community Health Worker Certificate of Completion -

Towards Employment Career Readiness Certificate of Completion -

Tri-C Aspire General Education Diploma -

First Aid/CPR Certified -

Mental Health First Aid Certified -

Similar Profiles

CREATE PROFILE
Kaleena ConnersHealthcare