Samantha Fountain
Markham,IL
Summary
Responsible candidate eager to provide safe and efficient patient care. Strong knowledge of sterilization methods, safety protocols and equipment care. Knowledgeable in inventory control and recordkeeping. Reliable and dedicated to providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Stylist
Akira
Orland Park, IL
10.2018 - 05.2024
- Enhanced client satisfaction by creating personalized and on-trend hairstyles for various occasions.
- Managed a team of stylists, leading to increased efficiency and improved service quality.
- Trained junior stylists in advanced techniques, raising overall skill level within the salon.
- Collaborated with other professionals for fashion shows and photoshoots, showcasing versatility and creativity in styling.
- Maintained up-to-date knowledge of industry trends, consistently delivering fresh and innovative styles to clients.
- Streamlined appointment scheduling process, resulting in reduced wait times and improved customer experience.
- Developed strong client relationships through exceptional service, leading to a loyal clientele base and increased referrals.
- Implemented new inventory management system for salon products, reducing waste and optimizing stock levels.
Sales Manager
Journeys Shoes
Chicago Ridge, IL
07.2014 - 10.2018
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Education
NJEC Sterile Processes 101 -
Sevy SPD
Chicago, IL05.2024
Criminal Justice
Moraine Valley Community College
Palos Hills, ILHigh School Diploma - General Studies
Hyde Park High School
Chicago, ILSkills
- Sterilization procedures
- Diagnostic Testing
- Instrument Sterilization
- Computerized tracking
- Case cart assembly
- Equipment testing
- Infection Control
- Decontamination procedures
- Picking instruments
- Equipment monitoring
- Completing diagnostic tests
- Assembling case carts
- Recording biologicals
- Decontaminating surgical instruments
- Ultrasonic Cleaning
- Sterile Storage
- High-Level Disinfection
- Client Relationship Management
- Staff Management
- Strategic account development
- Sales Tracking
- Order Management
- Sales team training
- Proposal Development
Certification
NJEC Sterile Processing 101
Timeline
Lead Stylist
Akira
10.2018 - 05.2024
Sales Manager
Journeys Shoes
07.2014 - 10.2018
NJEC Sterile Processes 101 -
Sevy SPD
Criminal Justice
Moraine Valley Community College
High School Diploma - General Studies
Hyde Park High School