Samantha Garcia
Odessa,TX
Summary
Offering strong background in customer service and eagerness to learn and develop in fast-paced environment. Brings ability to quickly grasp automotive systems and parts inventory management, ensuring accuracy and efficiency. Ready to use and develop problem-solving and communication skills.
Overview
4
4
years of professional experience
Work History
Parts Advisor
Mercedes Benz
08.2024 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
- Maintained a clean and organized workspace, promoting an efficient work environment conducive to productivity and accuracy.
- Organized parts storage and stocked inventory according to established guidelines.
- Assisted customers in finding appropriate parts promptly.
Amazon Driver
Amazon
06.2024 - 08.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Crew Member
Little Caesars
09.2023 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Parts Advisor
Kelly Grimsley Kia
11.2021 - 09.2023
- Collaborated effectively with colleagues in both the parts department and other areas of the business, fostering a supportive team atmosphere focused on achieving common goals.
- Streamlined parts ordering process by establishing strong relationships with suppliers and maintaining up-to-date knowledge of available inventory.
- Assisted customers in finding appropriate parts promptly.
- Organized parts storage and stocked inventory according to established guidelines.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
Education
High School Diploma -
Permian High School
Odessa, TXSkills
- Parts cataloging
- Shipping procedures
- Parts identification
- Ordering parts
- Customer service
- Problem-solving skills
- Team collaboration
- Email communication
- Invoice processing
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Timeline
Parts Advisor
Mercedes Benz
08.2024 - Current
Amazon Driver
Amazon
06.2024 - 08.2024
Crew Member
Little Caesars
09.2023 - 06.2024
Parts Advisor
Kelly Grimsley Kia
11.2021 - 09.2023
High School Diploma -
Permian High School
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