Samantha Garcia
San Jose,US
Summary
Committed to driving high sales both in slow and busy shifts . Organized , active listener. Flexible and outgoing team member. Assists with training associates on store operations when needed.
Overview
6
6
years of professional experience
Work History
Sales Associate/Keyholder
Express Factory Outlet
Milpitas, CA
11.2021 - Current
- Do closing and opening procedures
- When needed processing transactions quickly and accurately reducing the customers wait time
- loyalty member programs by explaining benefits and encouraging customer to participate
- Assist with product launch changes
- Positively resolve customer service related issues as they arise and determine a resoluti or escalate further communicating all issues and resolutions to the store manager
- Make sure to chat in the associates of what’s needed to make sales for the day
Sales Cashier
Panera Bread
Cupertino, CA
10.2019 - 06.2021
- Handled POS transactions such as checks, cash, credit card purchases, and refunds.
- Trained as cashier/diner and provided backup coverage to ensure that customers received the best possible service.
- Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
- Restocked, arranged, and organized merchandise to increase product sales.
Education
Sociology
De Anza College
Cupertino, CAHigh School - undefined
Abraham Lincoln High School
San Jose, CA01.2017
Skills
- Self-motivated
- Customer service
- Responsible
- Trained associates
Timeline
Sales Associate/Keyholder
Express Factory Outlet
11.2021 - Current
Sales Cashier
Panera Bread
10.2019 - 06.2021
High School - undefined
Abraham Lincoln High School
Sociology
De Anza College