Direct and oversee all aspects of organizational operations, including strategic planning, budgeting, fundraising, and program development
Lead a team of staff members in executing the organization's mission and vision while ensuring adherence to policies and procedures
Develop and implement strategies to increase donor contributions
Establish partnerships with key stakeholders, government agencies, and community organizations to advance the organization's objectives.
Oversee the creation of marketing materials to promote programs and initiatives for external audiences.
Implement performance management systems to evaluate staff productivity and enhance overall organizational efficiency
Serve as the primary spokesperson for the organization at public events, conferences, media interviews, and other engagements
Facilitate strategic planning sessions with senior leadership to align organizational priorities with emerging trends in the industry or sector
Negotiate contracts with vendors for services such as event management or facility maintenance
Collaborate with the board of directors to develop governance policies that align with best practices for nonprofit organizations
Provide leadership in developing long-term goals and objectives for sustainable growth and impact
Manage financial resources effectively by creating budgets, monitoring expenses, and identifying cost-saving opportunities
Instructor
Access Group Inc.
Little Rock, AR
08.2018 - 06.2025
Oversaw site operations for a multi-location organization, including budgeting, scheduling, staffing, and performance
Supervised multiple staff members and evaluated their success with feedback and job coaching to maintain a healthy work environment.
Identified growth opportunities, managed team effectiveness, and set operational goals.
Recruited new applicants by marketing the program with presentations, workshops, and creative marketing tools to increase applications.
Collaborated with local businesses, non-profits, and state agencies by attending meetings, assisting with community projects, and advocating for individuals with disabilities.
Established professional working relationships with applicants and their families while being the primary person of contact for the program.
Collaborated with the administrative team on employee evaluations and performance.
Developed and delivered engaging lesson plans to a diverse group of students
Utilized various teaching methods, including lectures, discussions, and hands-on activities, to facilitate student learning
Implemented effective classroom management strategies to create a positive and productive learning environment
Regional Manager
Palco, Inc
Little Rock, AR
07.2014 - 06.2018
Managed a team of counselors across multiple territories, consistently exceeding regional targets.
Completed monthly home visits monitoring caregivers and advising clients on training and performance.
Developed goals and monitored program performance against established targets by analyzing complex data and system reports for program compliance and effectiveness.
Built strong relationships with key clients, resulting in repeat business and increased customer loyalty.
Provided ongoing training and coaching to counseling team members, improving their knowledge and skills.
Developed and implemented strategic business plans to drive revenue growth and member expansion.
Collaborated with cross-functional teams, including marketing, operations, and finance, to ensure seamless execution of business initiatives.