Summary
Overview
Work History
Skills
Certification
Timeline
Generic
Samantha Garrett

Samantha Garrett

Fayetteville,AR

Summary

Adept at boosting brand visibility and customer engagement, I leveraged marketing analytics and creative content management to significantly grow online presence. My collaborative spirit, and determination, enhances team dynamics and productivity. Skilled in SEO and verbal communication, I excel in developing innovative strategies that drive business growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Crew Member

Flying Burrito
11.2015 - 04.2016
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Crew Member

McDonald's
06.2016 - 12.2016
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Computer Cleaner

Retail Technology Group
01.2017 - 05.2017
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from work station.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaning crew, cleaned the computers and printers before repair

Team Member

Subway
02.2018 - 06.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.

Team Member

McDonald's
07.2018 - 11.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Manager

Guest Inn Motel
07.2019 - 01.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Chicken Farmer

Tyson Fresh Meats
04.2020 - 07.2020
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
  • Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Led team of Number skilled and unskilled farm personnel.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
  • Kept detailed records on crop production, livestock health, equipment maintenance, financial transactions, and employee performance for data-driven decision making.
  • Established strong relationships with suppliers to ensure a consistent supply of necessary materials at competitive prices.

Shift Manager

Rallys Fast Food Resturant
09.2020 - 03.2021
  • Promoted a positive work environment through open communication and constructive feedback.
  • Tracked receipts, employee hours, and inventory movements.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.

Cook

Sunny Street Cafe
04.2021 - 05.2021
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.

Cook

Applebee's Grill + Bar
01.2022 - 04.2022
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.

Office Manager

Those Guys Professional Landscaping Dab Mikes Home
07.2022 - 04.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • When there were scheduling conflicts I would go out in the field and take measurements and pictures to build an estimate’s

PCA

Home Helpers Home Care Chicagoland
02.2024 - 04.2024
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
  • Improved patient comfort by providing compassionate and attentive care.
  • Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.

Shift Manager

Domino's Pizza
08.2024 - 10.2024
  • Promoted a positive work environment through open communication and constructive feedback.
  • Tracked receipts, employee hours, and inventory movements.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.

Social Media Marketer

Tri-Hymn Records
07.2024 - 10.2024
  • Built relationships with industry influencers to increase brand awareness and engagement.
  • Increased brand visibility by creating and implementing targeted social media campaigns.
  • Managed paid advertising campaigns, ensuring optimal return on investment through continuous monitoring and adjustment of ad spend.
  • Enhanced customer loyalty and satisfaction by promptly addressing inquiries and resolving issues on social media platforms.
  • Analyzed social media metrics to refine tactics for improved audience engagement and retention rates.
  • Evaluated emerging platforms for potential adoption, staying ahead of industry trends and maximizing reach to new audiences.
  • Managed relationships with third-party vendors and suppliers to facilitate prompt delivery of services.
  • Researched and identified new opportunities for increasing company's social media presence.
  • Developed and implemented crisis management strategies for social media to mitigate risks and maintain positive brand image.
  • Developed a robust social media strategy, resulting in significant growth of followers and online presence.
  • Researched current trends and best practices to develop innovative and impactful campaigns.
  • Organized and managed social media contests, giveaways, or events to further engage with the target audience and increase brand awareness.
  • Implemented crisis management protocols when needed, addressing negative publicity professionally while protecting the company''s image online.
  • Conducted regular audits of competitors'' social media activity to inform strategy adjustments as needed.
  • Stayed current on industry trends and adapted strategies accordingly for optimal results.
  • Boosted website traffic through targeted social media advertising campaigns.
  • Cultivated positive relationships with industry influencers, leading to valuable collaboration opportunities for the company.
  • Enhanced customer engagement with consistent, high-quality content and timely responses to inquiries.

Bouncer

Tin Roof Bars
10.2024 - Current
  • Checked IDs and closely examined patrons' faces to verify age.
  • Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
  • Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
  • Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
  • Collaborated with management to develop security protocols, resulting in smoother operations and increased safety measures.
  • Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
  • Ejected unruly patrons from premises.
  • Contributed to venue profitability by ensuring maximum capacity was maintained without compromising guest safety or comfort.
  • Safeguarded valuable property through diligent surveillance of both indoor and outdoor areas around the venue.
  • Enhanced team performance by sharing best practices and lessons learned from previous experiences in similar roles.
  • Coordinated with local law enforcement agencies when needed, fostering strong relationships between the venue and authorities for improved safety outcomes.
  • Enhanced venue reputation by providing exceptional customer service to patrons and addressing their concerns.
  • Contributed to revenue growth by promoting special events and offers to guests upon entry or during their visit.
  • Provided first aid assistance when necessary, ensuring guest welfare while on the premises.

Digital Marketer

Any
07.2020 - Current
  • Improved landing page performance with data-driven design adjustments, resulting in higher conversion rates.
  • Built long-term relationships with key industry influencers through regular engagement on social media platforms.
  • Increased website traffic by implementing effective search engine optimization strategies.
  • Managed pay-per-click campaigns, increasing click-through rates and conversions.
  • Increased customer acquisition and ROI through continuous optimization, testing and experimenting with ad creative work, bid strategies, audience targeting and placements.
  • Developed innovative digital marketing strategies, staying ahead of industry trends and competitors'' tactics.
  • Created visually appealing reports detailing campaign successes which were used internally by various departments.
  • Developed engaging content for social media platforms, resulting in higher user engagement rates.
  • Optimized digital advertising budgets, maximizing return on investment for paid marketing channels.
  • Streamlined workflows within the marketing team by adopting project management tools like Trello or Asana.
  • Created short-form videos, animated gifs and motion graphics for social media posts.
  • Delivered edits on time for reviews and final delivery.
  • Combined text, video and other composited elements onscreen to create logical, coherent layouts.
  • Enhanced video quality by applying color correction, grading, and special effects techniques.
  • Increased viewer engagement through skillful use of pacing, rhythm, and transitions in video edits.

Skills

Verbal and written communication

Certification

Notary Public

Timeline

Bouncer

Tin Roof Bars
10.2024 - Current

Shift Manager

Domino's Pizza
08.2024 - 10.2024

Social Media Marketer

Tri-Hymn Records
07.2024 - 10.2024

PCA

Home Helpers Home Care Chicagoland
02.2024 - 04.2024

Notary Public

10-2022

Office Manager

Those Guys Professional Landscaping Dab Mikes Home
07.2022 - 04.2023

Cook

Applebee's Grill + Bar
01.2022 - 04.2022

Cook

Sunny Street Cafe
04.2021 - 05.2021

Shift Manager

Rallys Fast Food Resturant
09.2020 - 03.2021

Digital Marketer

Any
07.2020 - Current

Chicken Farmer

Tyson Fresh Meats
04.2020 - 07.2020

Manager

Guest Inn Motel
07.2019 - 01.2020

Team Member

McDonald's
07.2018 - 11.2018

Team Member

Subway
02.2018 - 06.2018

Computer Cleaner

Retail Technology Group
01.2017 - 05.2017

Crew Member

McDonald's
06.2016 - 12.2016

Crew Member

Flying Burrito
11.2015 - 04.2016

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Samantha Garrett