John Nevels
Fayetteville,AR
Summary
Dedicated professional with expertise in crisis management and conflict resolution. Known for strong incident documentation and effective communication skills. Ready to leverage experience in emergency response to support optimal outcomes in public safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Police Dispatcher
NWACC Police Department
Bentonville, Arkansas
03.2023 - Current
- Provided accurate information to officers in the field during incidents.
- Maintained communication with local agencies and emergency services.
- Operated multi-line phone system to receive emergency calls.
- Monitored radio traffic for updates on ongoing situations and emergencies.
- Recorded detailed incident reports for police records and analysis.
- Trained new dispatchers on protocols and communication procedures.
- Managed non-emergency calls, providing assistance and resources to callers.
- Trained new employees on basic operations of the police radio console and CAD system.
- Documented all communications received via phone or radio transmissions accurately.
- Coordinated communication between multiple agencies when responding to complex incidents.
Education
High School Diploma -
Elkins High School
Elkins 05-2023
Skills
- Accurate information delivery
- Emergency communication
- Multiplex phone operation
- Radio traffic monitoring
- Incident report documentation
- Crisis management
- Effective communication
- Conflict resolution
- Multi-agency collaboration
- Decision making
- Typing speed
- Memory retention
- Public safety awareness
- Good judgment
Certification
Arkansas Crime Investigation Center/ ACIC, Strom Spotter, National Incident Management System/NIMS
Timeline
Police Dispatcher
NWACC Police Department
03.2023 - Current
High School Diploma -
Elkins High School