Samantha Garza
Laredo,TX
Summary
Skilled healthcare professional with focus on accurate documentation and patient care. Proficient in medical terminology, electronic health records, and supporting clinical staff. Strong collaborator who adapts to changing needs and ensures reliable results. Known for attention to detail, effective communication, and commitment to excellence in clinical settings.
Overview
2
2
years of professional experience
Work History
Medical Scribe
The Children's Clinic- Dr. Avelino Alvarez
06.2024 - Current
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
Receptionist
The Children's Clinic- Dr. Avelino Alvarez
06.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Medical Biller
The Children's Clinic- Dr. Avelino Alvarez
06.2024 - Current
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
Secretary
Saul Garza - Rental Properties
02.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
High School Diploma -
John B Alexander High School
3600 E. Del Mar Boulevard05-2026
Skills
- Strong communication skills
- Adaptability in Fast-paced environments
- Documentation skills
- Continuous learning mindset
- Team collaboration strength
- Data entry experience
- Professionalism and ethics
- Records organization
- Medical transcription
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Extracurricular activities
- John B Alexander High School Dawg Media
- John B Alexander High School Dawg Pound
- John B Alexander High School National Honor Society
- John B Alexander High School Student Council
- John B Alexander High School Class of 2026
Timeline
Medical Scribe
The Children's Clinic- Dr. Avelino Alvarez
06.2024 - Current
Receptionist
The Children's Clinic- Dr. Avelino Alvarez
06.2024 - Current
Medical Biller
The Children's Clinic- Dr. Avelino Alvarez
06.2024 - Current
Secretary
Saul Garza - Rental Properties
02.2023 - Current
High School Diploma -
John B Alexander High School
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