Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Garza

Denver,CO

Summary

Dynamic dental assistant with extensive experience at Bright Now! Dental, skilled in taking X-rays and providing exceptional customer service. Proven ability to educate patients on oral hygiene and streamline procedures, enhancing patient satisfaction. Detail-oriented team player adept at managing multiple tasks in fast-paced environments, ensuring high-quality care and support.

Overview

9
9
years of professional experience

Work History

Dental Assistant

Bright Now! Dental
05.2022 - Current
  • Assisted dentists in four-handed dentistry and chairside procedures.
  • Managed patient records, ensuring accuracy and confidentiality.
  • Prepared treatment rooms with necessary instruments and materials.
  • Educated patients on oral hygiene practices and post-care instructions.
  • Prepared patient x-rays and images for dentist review.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, crowns, root canals extractions , casts and impressions.
  • Sterilized dental instruments using autoclaves and other sterilization equipment.
  • Assisted in emergency dental procedures, providing critical support in high-pressure situations.
  • Assisted hygienist with perio charting aswell with polishing/ flossing each patient.

Pediatric Dental Assistant

Adventure Dental and Vision
12.2020 - 05.2022
  • Educated patients and guardians on oral hygiene practices and post-treatment care.
  • Maintained accurate patient records and updated charts promptly after appointments.
  • Assisted dentist in dental procedures such as fillings, extractions
  • polishing/flossing charting doctors treatment plans for our patients
  • Taking x-rays such as FMX'S/PA'S
  • sanitized equipment, cleaned treatment rooms, restocked supplies after each patients treatment to maintain cleanliness and prepare for next patient

Front End Supervisor

King Soopers
10.2018 - 12.2020
  • Supervised daily operations to ensure compliance with safety and quality standards.
  • Trained and mentored team members on effective customer service techniques.
  • Analyzed workflow processes to identify areas for efficiency improvements.
  • Managed inventory levels, ensuring timely restocking of products and supplies.
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.

Customer Service Representative

King Soopers
01.2016 - 10.2018
  • Managed returns and exchanges, money orders etc adhering to company policies and procedures.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Led quarterly customer service meetings to review performance and set goals for improvement.
  • Cross-trained and backed up other customer service managers.

Education

High School Diploma -

Centaurus High School
Lafayette, CO
05-2016

Skills

  • Taking X-rays
  • Customer service
  • High-attitude
  • Detail oriented
  • Team player
  • multi tasker
  • cash management
  • CPR certification

Timeline

Dental Assistant

Bright Now! Dental
05.2022 - Current

Pediatric Dental Assistant

Adventure Dental and Vision
12.2020 - 05.2022

Front End Supervisor

King Soopers
10.2018 - 12.2020

Customer Service Representative

King Soopers
01.2016 - 10.2018

High School Diploma -

Centaurus High School

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Samantha Garza