Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Samantha Gonzalez

Laredo

Summary

Dynamic professional with a strong background in customer service and problem-solving, honed at Olive Garden Restaurant. Proven ability to enhance team collaboration and prioritize tasks effectively. Skilled in criminal law research and case management, consistently delivering functional solutions that drive efficiency and improve client satisfaction.

Overview

4
4
years of professional experience

Work History

Server

Olive Garden Restaurant
Laredo
12.2024 - Current
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Delivered food orders promptly and courteously.

Law Firm

Michael Hochman Law Firm
Aledo
03.2024 - 10.2025
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Achieved cost-savings by developing functional solutions to problems.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Server

Olive Garden Restaurant
Laredo
09.2022 - 09.2025
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked food before serving it to customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Retail Sales Associate

Journeys Kidz
Laredo
06.2021 - 04.2022
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Handled customer complaints in a professional manner.
  • Organized displays to attract customers and promote sales.

Education

Associate of Arts - Criminal Justice

Laredo College
Laredo, TX
12-2024

Some College (No Degree) - Criminal Justice

Texas A&M University
Laredo, TX

Skills

  • Criminal law research
  • Incident reporting
  • Case management
  • Customer service
  • Problem solving
  • Team collaboration
  • Task prioritization

Languages

Spanish
Professional
English
Professional

Affiliations

  • I’m a full-time college student at Texas A&M, balancing my academic goals with multiple responsibilities and passions. I work as a nail technician on the side of being a server at Olive Garden, which has taught me valuable customer service and time-management skills. In my free time, I enjoy going to the gym regularly, which helps me stay focused, disciplined, and energized. These diverse activities reflect my strong work ethic, dedication, and ability to maintain a well-rounded lifestyle.

Timeline

Server

Olive Garden Restaurant
12.2024 - Current

Law Firm

Michael Hochman Law Firm
03.2024 - 10.2025

Server

Olive Garden Restaurant
09.2022 - 09.2025

Retail Sales Associate

Journeys Kidz
06.2021 - 04.2022

Associate of Arts - Criminal Justice

Laredo College

Some College (No Degree) - Criminal Justice

Texas A&M University