Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Govea

Chino,CA

Summary

Outgoing team player with a desire to take on new challenges. Strong work ethic, adaptability, and competent interpersonal skills. Proficient at problem solving and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Barista/Key Holder Supervisor

Klatch Coffee
Chino Hills, CA
05.2022 - 01.2024
  • Greeted customers while taking orders for coffee drinks, food items, and other beverages.
  • Executed drink preparations while maintaining engaging conversations with customers.
  • Detail focused espresso machine cleaning and upkeep.
  • keyholder tasks included opening/closing the store, mandating breaks, cashing out registers and ensuring my coworkers remained on task.

Smoothie Barista

Auraganic Juicery
Chino Hills, CA
05.2021 - 11.2021
  • Created a welcoming and friendly atmosphere through positive interactions with customers.
  • Provided precise service to customers by fulfilling smoothie orders to individual specifications.
  • Worked as an event team member at vegan festivals to sell pressed juices.

Ice Cream Maker/ Cashier

Creamistry
Chino Hills, CA
04.2019 - 05.2021
  • Improved customer satisfaction by finding creative solutions to problems.
  • Trained new employees on proper use of equipment as well as safety procedures related to food handling.
  • Supervised the store's stock and inventory.

Education

Bachelor of Science - Urban Planning

Arizona State University
Exclusively Online

Skills

  • Strong Interpersonal Skills
  • Cash Handling
  • Customer Complaint Resolution
  • Product Recommendations
  • Cross-Selling Abilities
  • Leadership
  • Inventory Management

Timeline

Barista/Key Holder Supervisor

Klatch Coffee
05.2022 - 01.2024

Smoothie Barista

Auraganic Juicery
05.2021 - 11.2021

Ice Cream Maker/ Cashier

Creamistry
04.2019 - 05.2021

Bachelor of Science - Urban Planning

Arizona State University

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Samantha Govea