Megan Stewart
Haverhill
Summary
I started as a server then went to bartender. I then got promoted to key where i know run shifts, and continue my development as a leader. I am hard working and i bring a lot of energy to the team.
Overview
18
18
years of professional experience
Work History
Key Holder Supervisor
Texas Roadhouse
Methuen, MA
07.2025 - Current
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service excellence and operational standards.
- Coordinated inventory management, reducing waste through effective stock control practices.
- Oversaw cash handling processes, maintaining accuracy in register operations and financial reporting.
- Legendary food, legendary service.
Server/Bartender
Texas Roadhouse
Methuen, MA
10.2024 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Maintained knowledge of menu items, providing accurate recommendations to enhance dining experience.
- Collaborated with kitchen staff to coordinate timely food preparation and service delivery.
- Trained new servers on operational procedures and customer service standards for consistency.
Waitress
Grill Next Door
Haverhill, MA, USA
11.2020 - 07.2021
- Multitasking abilities.
CNA
Lawrence General Hospital
Lawrence, MA, USA
02.2016 - 08.2019
- Assisting RN with all aspects of daily care, including bathing, feeding and dressing.
- Able to perform EKG's.
- Assist with vital signs and ensure patients are comfortable.
LNA
Exeter Hospital
Exeter, NH, USA
12.2013 - 09.2016
- Assisting RN with all aspects of daily care, including bathing, feeding and dressing.
- Able to perform EKG's.
- Assist with vital signs and ensure patients are comfortable.
Customer Service Rep.
John Hancock Inc
Portsmouth, NH, USA
01.2008 - 07.2008
- Analyzed customer feedback to identify trends, driving continuous improvement initiatives.
- Developed and maintained comprehensive knowledge of products and services for accurate support delivery.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Haverhill High
2005
Skills
- Friendly
- Outgoing
- Dependable
- Strong interpersonal skills
- Teamwork
- Customer service
- Flexibility
- Reliability
- Handling confidential paperwork
- Ability to follow instructions
- Decision making with no supervision
Awards
- Human Rights Committee at Shared Living Collaborative.
- CPR & First aid BLS Certified Exp: 2027
- Volunteer/Coach for Special Olympics- STAR program 15+ years.
- Top 5 outstanding performance in customer service representative for quality and productivity part time 0-6 months of employment at John Hancock.
Timeline
Key Holder Supervisor
Texas Roadhouse
07.2025 - Current
Server/Bartender
Texas Roadhouse
10.2024 - Current
Waitress
Grill Next Door
11.2020 - 07.2021
CNA
Lawrence General Hospital
02.2016 - 08.2019
LNA
Exeter Hospital
12.2013 - 09.2016
Customer Service Rep.
John Hancock Inc
01.2008 - 07.2008
High School Diploma -
Haverhill High