Samantha Gramling

• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
• Oversaw food preparation and monitored safety protocols.

• Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
• Kept animals clean and free of contaminants to promote optimal health.
• Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Collaborated with veterinary professionals to administer medications or treatments as needed, ensuring optimal animal health outcomes.

Clean and sanitize kennels, monitor feline for behaviors and medical issues, daily care of felines

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.