Samantha Gray

• Identified opportunities for process improvements within the sales department.
• Collaborated with other departments within the organization to ensure efficient workflow processes.
• Maintained Client quotes and orders. Ensured clients orders were delivered on time.
• Submitted requested quotes to client email and phone inquiries, upselling and advised client of tooling to increase workflow volume for quicker job completion while saving them money.
• Weekly sales and open quote reports
• Multi line phone system
• Sage box works
• Increased company monthly billing output from $330K monthly to $828K with 19 months

• Provided support to executive team regarding special projects or ad hoc reporting requests.
• Processed employee expense reports according to company policy.
• Assisted with budgeting activities such as forecasts and variance analysis.

• managed and ran payroll for 70+ employees, paid sales tax, payroll, tax, workers compensation.

• order and maintained all office supplies

• ran all needed reports for our company CPA

• Managed 15+ employees and ran payroll for our secondary company which was our nursery for any needed foliage, plants, trees, or contracted jobs.

• Order any needed supplies, such as mulch, dirt, dumpsters on site, dumpster removal when jobs were complete, I also place bids for upcoming jobs for potential clients. I overall seven local malls we were contracted with or their landscaping maintenance. Reviewed and renewed annual contracts with existing and new clientss.

• Monitored aging reports to identify unpaid or overdue accounts receivable balances.
• Documented all communications with insurers, both verbal and written.
• Resolved complex billing issues in a timely manner.

Reviewed and corrected any billing that was denied or needed medical records and/or further information for processing and payment

Reviewed both private and government insurance company payments for underpaid, overpaid, denied claims

Submitted claims to patient secondary carrier

Ran and maintained monthly billing and revenue reports for each physician with our practice

Hippa officer

Disability Request from state for patients who have applied for Ben

Ordered office supplies

Personally assisted physicians with personal task they did not have time to complete.

Re-credentialing for each position for each hospital they did rounds and procedures at. Made sure all their CV, certificates, and any other needed information was in order.