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Open to workDesired start date: Flexible
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Samantha Gutierrez
Crystal River,FL
Work Preference
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Self-motivated individual who is capable of recognizing additional business needs that result in more efficient business operations that enhance the bottom line.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
First Mate/Booth Manager
Sea Screamer Sightseeing Speed Boat
Clearwater Beach, FL
11.2019 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Informed guests of proper and safe use of equipment and emergency procedures.
Ticket Sales Associate
Encounters With Dolphins
Clearwater Beach, FL
04.2019 - 11.2019
- Engaged with customers to ensure a full understanding of the excursion in a very competitive environment with similar options to choose from.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
Food Preparation Worker
Badfins Food & Brew
Clearwater Beach, FL
03.2018 - 04.2019
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Stocked ingredients, tracked expenses and maintained foodservice equipment in proper operating condition.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Warehouse Worker
Amazon Fulfillment Center
Ruskin, FL
11.2017 - 03.2018
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
Freight Team Associate
Kohls Department Store
Monument, CO
11.2016 - 09.2017
- Assisted in receiving, stocking, and distributing merchandise.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Verified and noted the count and condition of cargo received.
- Successfully navigated large shipments of materials through tight spaces.
Education
Bachelor of Science - Business Administration And Management
Purdue University Global
West Lafayette, IN 05.2024 - 06.2026
Associate of Science - Business Administration
Saint Petersburg College
Tarpon Springs, FL 01.2019 - 12.2022
Skills
- Complex Problem-Solving
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Verbal and Written Communication
- MS Office
Timeline
Bachelor of Science - Business Administration And Management
Purdue University Global
05.2024 - 06.2026
First Mate/Booth Manager
Sea Screamer Sightseeing Speed Boat
11.2019 - Current
Ticket Sales Associate
Encounters With Dolphins
04.2019 - 11.2019
Associate of Science - Business Administration
Saint Petersburg College
01.2019 - 12.2022
Food Preparation Worker
Badfins Food & Brew
03.2018 - 04.2019
Warehouse Worker
Amazon Fulfillment Center
11.2017 - 03.2018
Freight Team Associate
Kohls Department Store
11.2016 - 09.2017