Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Gutierrez

Salinas,CA

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

6
6
years of professional experience

Work History

Cashier

Smart & Final
07.2021 - 07.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Crew Member

Carls Jr
03.2019 - 06.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

No Degree - Pre-Nursing

Hartnell College
Salinas, CA
05-2028

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cash register operation
  • Product restocking
  • Problem-solving
  • Honest and dependable
  • Team collaboration
  • Product knowledge
  • Merchandise restocking

Languages

Spanish
Professional Working

Timeline

Cashier

Smart & Final
07.2021 - 07.2025

Crew Member

Carls Jr
03.2019 - 06.2021

No Degree - Pre-Nursing

Hartnell College

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