SAMANTHA HALL
Upland
Summary
Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Hard-working student aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals. Current student looking to join the workforce to gain real-world experience.
Developed leadership and problem-solving skills in dynamic retail environment, seeking to transition into new field. Demonstrates expertise in managing teams, enhancing customer experiences, and optimizing operational efficiency. Looking forward to leveraging these skills in different industry to drive performance and achieve results.
Overview
2
2
years of professional experience
Work History
Retail Supervisor
Raging Waters San Dimas
04.2025 - 09.2025
- Supervised daily store operations to ensure compliance with company policies and procedures.
- Trained new staff on customer service standards and operational protocols.
- Monitored inventory levels, assisting in stock replenishment to maintain product availability.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Organized team schedules to optimize staffing levels during peak hours.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Trained and oriented associates to maximize team performance.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
RETAIL SALES CLERK
Raging Waters
05.2023 - 09.2023
- Organized the sales floor and backroom stock to ensure neatness, cleanliness and availability of merchandise.
- Collaborated effectively with other staff members in order to achieve team goals within tight deadlines.
- Greeted customers and engaged in conversation to assess needs.
- Maintained cleanliness of work areas throughout shift according to company standards.
- Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store for business.
- Used POS system to process sales and refund transactions.
Education
No Degree - High School Dipolma
Upland High School
Upland, CA06.2025
Bachelor of Science - Medical Technology
Grand Canyon University
Phoenix, AZSkills
- Complex Problem-Solving
- Store Opening and Closing
- Cash Register Operation
- Customer Assistance
- Cash Handling
- Staff training and development
- Task delegation
- Inventory control
- Store organization
- Customer service management
- Cash handling oversight
- Employee training
- Multitasking and prioritizing
Timeline
Retail Supervisor
Raging Waters San Dimas
04.2025 - 09.2025
RETAIL SALES CLERK
Raging Waters
05.2023 - 09.2023
No Degree - High School Dipolma
Upland High School
Bachelor of Science - Medical Technology
Grand Canyon University
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