Edwin Palacios
Anaheim,CA
Summary
Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Overview
16
16
years of professional experience
Work History
Retail Supervisor
Best Buy
10.2017 - Current
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Trained and oriented associates to maximize team performance.
- Engaged associates in daily operations through open communication and upbeat team meetings.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Security Officer
Securitas Security Services USA
04.2014 - 12.2018
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Construction Worker
...
04.2012 - 04.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Warehouse Worker
La Curacao
01.2011 - 03.2012
Warehouse Worker
Famsa Furniture
02.2010 - 01.2011
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing over 30 pounds
Concessions Worker
AMC Theatres
06.2007 - 12.2009
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Consistently provided friendly service to promote better customer engagement.
Education
High School Diploma -
Sunny Hills High School
Fullerton, CASkills
- Task Delegation
- Customer Service Management
- Store Organization
- Bilingual
- Team Building and Motivation
- Strong Time Management Skills
- Complex Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Retail Supervisor
Best Buy
10.2017 - Current
Security Officer
Securitas Security Services USA
04.2014 - 12.2018
Construction Worker
...
04.2012 - 04.2014
Warehouse Worker
La Curacao
01.2011 - 03.2012
Warehouse Worker
Famsa Furniture
02.2010 - 01.2011
Concessions Worker
AMC Theatres
06.2007 - 12.2009
High School Diploma -
Sunny Hills High School
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