Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Hall

Mansfield

Summary

Detail-oriented Admissions Coordinator with proven skills in client relations and data accuracy. Committed to optimizing patient admissions and enhancing workflow efficiency across medical departments.

Overview

6
6
years of professional experience

Work History

Admissions Coordinator

Baylor Orthopedic and Spine Hospital in Arlington
Arlington, TX
10.2023 - Current
  • Coordinated patient admissions, ensuring compliance with hospital policies and procedures.
  • Developed and maintained relationships with healthcare providers to streamline referral processes.
  • Managed scheduling for patient appointments, optimizing workflow efficiency across departments.
  • Monitored data entry accuracy in patient records, enhancing information integrity.
  • Completed preliminary paperwork for incoming and outgoing patients.

Customer Service Representative

Alliance Rx Walgreens Prime Specialty Pharmacy
Arlington, TX
02.2020 - 07.2023
  • Resolved customer inquiries regarding medication orders and insurance coverage efficiently.
  • Collaborated with healthcare providers to ensure timely prescription fulfillment.
  • Managed patient records using pharmacy management systems for accuracy and compliance.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

High School Diploma -

Mansfield High School
Mansfield, TX
05-2004

Skills

  • Strong organization
  • Data verification
  • Client relations
  • Medical admissions processes
  • Records maintenance
  • Computer literacy
  • Experience in medical admissions
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication

Timeline

Admissions Coordinator

Baylor Orthopedic and Spine Hospital in Arlington
10.2023 - Current

Customer Service Representative

Alliance Rx Walgreens Prime Specialty Pharmacy
02.2020 - 07.2023

High School Diploma -

Mansfield High School