Detail-oriented Admissions Coordinator with proven skills in client relations and data accuracy. Committed to optimizing patient admissions and enhancing workflow efficiency across medical departments.
Overview
6
6
years of professional experience
Work History
Admissions Coordinator
Baylor Orthopedic and Spine Hospital in Arlington
Arlington, TX
10.2023 - Current
Coordinated patient admissions, ensuring compliance with hospital policies and procedures.
Developed and maintained relationships with healthcare providers to streamline referral processes.
Managed scheduling for patient appointments, optimizing workflow efficiency across departments.
Monitored data entry accuracy in patient records, enhancing information integrity.
Completed preliminary paperwork for incoming and outgoing patients.
Customer Service Representative
Alliance Rx Walgreens Prime Specialty Pharmacy
Arlington, TX
02.2020 - 07.2023
Resolved customer inquiries regarding medication orders and insurance coverage efficiently.
Collaborated with healthcare providers to ensure timely prescription fulfillment.
Managed patient records using pharmacy management systems for accuracy and compliance.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.