Samantha Hamilton
Toledo,OH
Summary
Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in customer service, business & marketing strategies and sales with a very creative eye for fashion and art of all forms.
Overview
7
7
years of professional experience
Work History
Small Business Owner
Holistic Dreams
06.2022 - Current
- Prepare bank deposits and handled business sales, returns and transaction reports.
- Put together realistic budgets based upon costs and fees for successfully operating the business.
- Interact politely with customers to build connections and nurture relationships.
- Responsible for restocking all supplies used for business & creating items to sell
- Advertise products and services online and social media to target ideal consumers.
- participate in business events to promote products and network with other business owners/potential customers
Food Service Worker
KO & L Corp
02.2021 - 06.2023
- Opened store in timely fashion preparing all food items to sell
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Manager
The Leaf & Seed Cafe
10.2020 - 02.2023
- Managed and motivated employees to be productive and engaged in work.
- Responsible for selling retail items in cafe through POS system
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Responsible for publishing weekly schedule of all front of house employers/employees
- Responsible for making product to sell during the week
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Aided in marketing for the business through social media
Server
Green Leaf Cafe
06.2016 - 08.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Arts - Music Performance
University of Toledo
Toledo, OHBachelor of Arts - Music Performance
Bowling Green State University
Bowling Green, OH08.2019
Skills
- Financial Management
- Planning and Execution
- Business Marketing
- Small Business Sales Transactions
- Art & fashion appreciation
- Fashion and Editorial Shoots
- Attention to Detail
- Managing Multiple Tasks
Modeling and editorial shoots
In my free time I am a freelance model and makeup artist - I love to express myself by creating new looks and fashion trends and truly experimenting with my skills to see what I can create next. I've collaborated with local editorial photographers for shoots and I also create my own sets to shoot in and showcase my makeup looks.
Timeline
Small Business Owner
Holistic Dreams
06.2022 - Current
Food Service Worker
KO & L Corp
02.2021 - 06.2023
Manager
The Leaf & Seed Cafe
10.2020 - 02.2023
Server
Green Leaf Cafe
06.2016 - 08.2016
Bachelor of Arts - Music Performance
University of Toledo
Bachelor of Arts - Music Performance
Bowling Green State University
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