SAMANTHA HARRIS
Summary
Dynamic Brand Ambassador at URBN with expertise in customer engagement and event planning. Proven track record in onboarding and performance management, enhancing team motivation during peak times. Skilled in conflict resolution and proficient in MS Office, I successfully executed events that fostered community and brand loyalty.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
URBN
Westport, CT
05.2026 - Current
- Engaged customers to enhance shopping experience and promote brand loyalty at Urban Outfitters and Anthropologie.
- Collaborated with store leadership to plan and execute events to engage customers and employees of URBN. Events included brand partnerships and influencer activations.
- Motivated team members during high-traffic shifts, supported new hires, and resolved customer conflicts to maintain store atmosphere.
- Processed sales through POS and enrolled customers in rewards programs, ensuring a seamless and positive checkout experience.
- Ensured merchandise on the floor is presented in a manner that meets the visual standards for the stores. Clean up fitting rooms quickly and keep merchandise on the floor organized.
DFYE
Tri Delta at CU Boulder
Boulder, CO
04.2026 - Current
- Facilitated weekly onboarding sessions for 55 new members, delivering insights on chapter policies, DEI initiatives, and organizational culture to promote integration.
- Planned and coordinated 5 member engagement events per semester with a $2,000 budget, collaborating with vendors to enhance member participation.
- Trained members on internal communication platforms and conducted performance check-ins to support academic improvement.
- Preserved confidentiality of new members and worked with the leadership team to ensure compliance with Tri Delta policies.
Intern
Weston Public Schools
Weston, CT
04.2024 - 05.2024
- Supported classroom organization and instruction, enhancing engagement in diverse environment.
- Delivered targeted reading comprehension and math instruction to foster academic growth in diverse students.
- Supported Weston Public Schools staff with daily office and classroom tasks.
- Filed student and staff records using school document systems.
- Answered phone calls and greeted visitors at school offices.
Education
B.A. - Psychology, Business, Sociology
University of Colorado Boulder
Boulder, CO04-2028
Skills
- Customer Engagement
- Event Coordination
- Brand Promotion
- Event coordination
- Customer Engagement
- Team leadership
- Conflict resolution
Timeline
Brand Ambassador
URBN
05.2026 - Current
DFYE
Tri Delta at CU Boulder
04.2026 - Current
Intern
Weston Public Schools
04.2024 - 05.2024
B.A. - Psychology, Business, Sociology
University of Colorado Boulder