Samantha Hawks
Lansdale,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to aid in achieving the most gratifying final product.
Overview
4
4
years of professional experience
Work History
Waitress
Blue Bell Country Club
05.2023 - Current
- Provided excellent service by remaining an educated server and highlighting specials.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Created personal connections with regular members to ensure the most welcoming experience for our guests.
Veterinary Receptionist
Animal Crackers Veterinary Clinic
01.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Entered data from pet records and office visits into computer system.
- Answered owner animal health questions and advised on best care practices.
Waitress
Red Cedar Grille
06.2020 - 05.2023
- Oversaw store operations by counting cash drawers, reviewing stock, and supervising staff.
- Assisted with team responsibilities by waitressing, bartending, food running, hosting, bussing, dishwashing, and kitchen preparations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Sales Associate
Buckman's Ski And Snowboard Shop
09.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Lifeguard
Towamencin Township Pool
05.2019 - 08.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Responded to patron incidents in professional and timely manner.
Education
Bachelor of Science - Biomedical Engineering
The Pennsylvania State University
State College, PA12.2025
High School Diploma -
North Penn Senior High School
Lansdale, PA06.2021
Skills
- Complex Problem-Solving
- Procedural Optimization
- Leadership
- MatLab
- Mathematics
- Data Analysis
Extracurricular Activities
Sigma Sigma Sigma National Sorority
Timeline
Waitress
Blue Bell Country Club
05.2023 - Current
Veterinary Receptionist
Animal Crackers Veterinary Clinic
01.2021 - Current
Waitress
Red Cedar Grille
06.2020 - 05.2023
Sales Associate
Buckman's Ski And Snowboard Shop
09.2019 - 03.2020
Lifeguard
Towamencin Township Pool
05.2019 - 08.2020
Bachelor of Science - Biomedical Engineering
The Pennsylvania State University
High School Diploma -
North Penn Senior High School
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