Samantha Hebert
Kirkland,WA
Summary
Currently looking for a career that allows me to utilize my skills I have learned in 9 years of customer service working in various fast paced environments. I love work that is a challenge and keeps me on my feet. Im an enthusiastic team member, and self sufficient /success driven. My proven communication skills and concrete history with customers and their satisfaction allows me to be attentive and very open minded. Im able to assimilate to new environments and learning techniques in order to provide exceptional service. I’m well skilled in attending to needs and wants of my cliental and guests with genuine attention to detail, visual planning and creative mindset. I strive to give my very best everyday and would love to apply my myself to the right company that values and appropriately compensates my efforts.
I am now looking for a career that works mindfully in our environmental impact. My future goal would be to advance into a career that works with environmental protection.
Overview
10
10
years of professional experience
Work History
Yard Hand
Dunn Lumber
06.2022 - Current
- Promptly respond to calls to load customer's vehicles with the appropriate purchased materials, and answering product questions.
- Use work provided software and tools to monitor work load and plan and carry out daily objectives under my position.
- Conduct general clean up of entire yard and facilities to maintain safe working environment.
- Organize/ stock product and raw material to keep display area clean.
- Operate forklift to complete transfers to and from our yard to other sister yards.
Security Officer
Allied Universal Security Services
10.2021 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Green Cleaner
SEATTLE EARTH GREEN CLEANING
06.2021 - 10.2021
- I learned that environmentally aware and efficient products can be used to accomplish the same level of cleanliness than that of less environmentally conscious products
- I provided clients with an excellent detail clean from initial, routine and deep cleanings
- This required me to strive for perfection in time constrained limits and communicate to clients and management when necessary.
- Cleaned, vacuumed and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Handled equipment, chemicals, and materials properly and with caution.
CNA
KLINE GALLAND
08.2020 - 06.2021
- This was a challenging health care position requiring me to provide the best care to residents in an assisted living facility
- I assisted residents with daily activities of living as well as care to those in the memory care unit requiring more strenuous amounts of care
- I used the time when covid-19 struck to help a community that would be one of the most vulnerable
- Bringing joy and comfort to those in their later stages of life.
- Utilized communication, empathy and active listening skills to encourage and develop positive relationships with patients.
COSTUMER SERVICE/MAINTENANCE SUPERVISOR
Cinemark Theaters
01.2014 - 01.2020
- I performed maintenance tasks primarily in keeping restrooms clean at all times as well as all other areas of the building observed by communicating with other fellow team members
- In my many years with this company I learned skills that ultimately helped me in future careers
- I did regular cash handling, greeting and assisting guests, maintenance in cleanliness of all areas of the facility, all while working in a fast paced environment.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
High school diploma -
Sammamish High School
Bellevue, Wa2016
Skills
- Deliver exceptional customer service
- Self-sufficient
- Reliable team member
- Time management- prioritizing tasks and using my time efficiently
- Excellent attention to detail
- Ability to adapt to unexpected encounters and situations
- Problem solving
- Proficient in POS systems
- Excellent multitasker
- Practice and application of resident/ customer comfort, safety, and wellbeing
- Patient and attentive to needs and concerns of guests, clients, and residents
- Compassion, empathy and concern
- Respect and cooperation- maintain privacy and confidentiality; respect for co workers and active appreciation for rules and policies of workplace
hobbies
In my free time, i've enjoyed rock climbing from an early age. I love trying new crafting skills. Im a proud plant mama, foodie, outdoorsy and sporty outgoing individual. More recently in the past year or so ive continued to find ways to lead and inspire others to live a more environmentally responsible life style.
Timeline
Yard Hand
Dunn Lumber
06.2022 - Current
Security Officer
Allied Universal Security Services
10.2021 - 06.2022
Green Cleaner
SEATTLE EARTH GREEN CLEANING
06.2021 - 10.2021
CNA
KLINE GALLAND
08.2020 - 06.2021
COSTUMER SERVICE/MAINTENANCE SUPERVISOR
Cinemark Theaters
01.2014 - 01.2020
High school diploma -
Sammamish High School
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