Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Samantha Hecht

Welcome,MN

Summary

Energetically led Subway as Assistant Manager, excelling in inventory management and team leadership. Fostered exceptional team morale and customer service, impressing management. Skillfully mediated conflicts and collaborated on strategic goals, demonstrating a versatile work approach and motivational strategies. Recognized for enhancing business performance and workplace productivity.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Subway
Marshall, MN
08.2019 - Current
  • Led both stores during the busiest week, successfully managing inventory and staff, impressing both manager and district manager.
  • Fostered strong team relationships by connecting with coworkers on a personal level, enhancing workplace communication and morale.
  • Managed complete operations of a second Subway location, efficiently handling inventory and supply orders.
  • Communicated regularly with customers to gain insights into their needs.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Analyzed business performance data and forecasted business results for upper management.
  • Delegated work to staff, setting priorities and goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked effectively in team environments to make the workplace more productive.
  • Recognized by management for providing exceptional customer service.

Education

Bachelor of Science - Business Management

Southwest Minnesota State University
Marshall, MN
05-2024

Skills

  • Workflow Coordination
  • Motivational Team Strategies
  • Performance Reviewing
  • Team Leadership
  • Inventory Management
  • Versatile Work Approach
  • Financial Transaction Oversight
  • Prioritization and Time Allocation

Accomplishments

  • Graduated with High Honors
  • Employee of the Month several times
  • Accumulated four raises in the last year
  • I became Assistant Manager.
  • Successfully ran both stores with no issues

Affiliations

  • Cheerleading
  • Snowmobiling

Timeline

Assistant Manager

Subway
08.2019 - Current

Bachelor of Science - Business Management

Southwest Minnesota State University
Samantha Hecht