Adelaida Espinosa
Union City,NJ
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Learningville STEAM Academy
09.2020 - Current
- Assisted in daily operations and workflow management to enhance team efficiency.
- Supported the implementation of customer service protocols to improve client satisfaction.
- Coordinated scheduling and communication between departments to ensure seamless collaboration.
- Maintained accurate records and documentation for inventory and supplies management.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
High School Diploma -
Luis Hernaiz Verone
Canovanas, Puerto RicoSkills
- Customer service
- Office administration
- Training and coaching
- Employee supervision
- Event coordination
- Workflow optimization
- Scheduling and calendar management
- Documentation and control
- Expense reporting
- Workflow planning
- Database administration
- Workflow coordination
- Office management
- Document management
- Staff supervision
- Problem-solving
Certification
CPR Certification ,
Health, Safety and Child growth and Development/Mandated Report
Understanding Licensing Regulations
Languages
Spanish
Full Professional
English
Native or Bilingual
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of 8 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Learningville STEAM Academy
09.2020 - Current
High School Diploma -
Luis Hernaiz Verone