Handle phone leads and customer service inquiries, providing prompt and effective responses. Streamlined office operations for 14-17 agents, enhancing communication, event planning, and customer service, resulting in improved efficiency and agent satisfaction. Orchestrated diverse events including learning seminars and client socials, fostering a cohesive team environment and strengthening relationships with vendors and clients. Managed invoices, maintained office supplies, and ensured seasonal decor, creating a professional and welcoming atmosphere while optimizing resource allocation. Leveraged 'Command' system to track transactions and train new agents, driving adoption of cutting-edge technology and improving overall team performance. Provided comprehensive administrative support, handling phone systems, emails, and customer inquiries, while meeting deadlines and maintaining high service standards. Managed client files and ensured confidentiality, enhancing data accuracy and security. Coordinated client and contractor meetings, improving communication and project timelines. Handled business emails and websites, boosting client engagement and online presence. Answered client inquiries, providing timely and accurate information. Reviewed real estate contracts for errors, ensuring compliance and reducing risks. Managed client files, coordinated meetings, and ensured accuracy of real estate contracts, demonstrating strong organizational skills in a fast-paced environment. Scrutinized real estate contracts for errors, applying attention to detail and analytical skills to uphold legal and professional standards.