Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Heffner

Springfield,MA

Summary

Dynamic professional with experience as an Assistant Manager at Big Y, excelling in issue resolution and client relationship management. Proven ability to manage schedules effectively while ensuring customer satisfaction. Skilled in both verbal communication and hands-on problem-solving, dedicated to enhancing team performance and operational efficiency.

Overview

6
6
years of professional experience

Work History

Dogsitter

Roxane
10.2019 - Current

I watch dogs/ cats. I feed them and take them outside.

Assistant Manager

Big Y
08.2021 - 04.2025

As an assistant manager I would work any hours during the day that they needed me. I dealt with customers and employees problems and concerns. I would place orders, make schedules, organize/ clean, do paperwork, work with money and lottery. I would always pick up shift when needa and work at almost all the locations.

Server

2 Guys Pizza
10.2020 - 06.2022

as a server I would take orders, serve food and drinks. make sure the customers are satisfied. organize and help out as much as I can

Education

High School Diploma -

Central High School
Springfield, MA
06.2021

Skills

  • Schedule management
  • Written and verbal communication
  • Dog walking
  • Client relationship management
  • Issue resolution

Timeline

Assistant Manager

Big Y
08.2021 - 04.2025

Server

2 Guys Pizza
10.2020 - 06.2022

Dogsitter

Roxane
10.2019 - Current

High School Diploma -

Central High School
Samantha Heffner