Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samantha Hernandez

Houston

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

4
4
years of professional experience

Work History

Cashier

Walgreens
Houston
12.2024 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Clerk

HISD
Houston
08.2023 - 05.2024
  • Maintained inventory levels of office supplies and equipment as needed.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Assisted customers with inquiries and complaints in a professional manner.

Cashier

Walgreen's Pharmacy
Houston
06.2023 - 12.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Shift Leader

Old navy
Houston
12.2020 - 06.2023
  • Monitored employee performance and provided feedback for improvement.
  • Adhered to all health code regulations while preparing food items for customers.
  • Scheduled team members for shifts based on business needs and customer demand.

Education

High School Diploma -

Westside High School
Houston, Texas
06-2018

Skills

  • Cash register operation
  • Payment processing
  • Customer service
  • Inventory management
  • Cash handling
  • Age verification
  • Sales transactions
  • Effective communication
  • Problem solving
  • Team leadership
  • Conflict resolution
  • Time management
  • Attention to detail
  • Professional demeanor
  • Refunds and exchanges
  • Guest inquiries
  • Product knowledge
  • Credit and cash transactions
  • Daily reporting
  • Empathy and patience
  • Transaction handling
  • Currency counting
  • Retail merchandising
  • Sales expertise
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • ID verification
  • Liquor regulations and compliance

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Cashier

Walgreens
12.2024 - Current

Clerk

HISD
08.2023 - 05.2024

Cashier

Walgreen's Pharmacy
06.2023 - 12.2023

Shift Leader

Old navy
12.2020 - 06.2023

High School Diploma -

Westside High School
Samantha Hernandez