Samantha Herrin
Broken Arrow,OK
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Package Pointe
11.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Delivery Driver
Keller Ventures
12.2022 - 09.2023
Server
Monterey's Little Mexico
11.2020 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
House Cleaner
Tulsa Clean Team
05.2017 - 10.2020
- Delivered quality customer service to address urgent needs and cleaning requests.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Education
Associate of Science - Sonography
Tulsa Community College
Tulsa, OK05-2027
Skills
- Time management
- Attention to detail
- Customer service
- Positive attitude
- Teamwork and collaboration
- Dependable and reliable
- Problem-solving
- Multitasking and organization
- Clear communication
Timeline
Delivery Driver
Package Pointe
11.2023 - Current
Delivery Driver
Keller Ventures
12.2022 - 09.2023
Server
Monterey's Little Mexico
11.2020 - 08.2022
House Cleaner
Tulsa Clean Team
05.2017 - 10.2020
Associate of Science - Sonography
Tulsa Community College
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