Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Branch Administrator
Graybar Electric
Maryland Heights, MO
05.2023 - Current
Perform administrative and clerical activities, and assist with the resolution of local service issues.
Key and approve daily transactions, including but not limited to returns to suppliers, returns from customers, miscellaneous billings, and credits.
Coordinate the generation and clearing of daily, weekly, and monthly reports.
Resolved customer inquiries regarding sales tax issues or disputes.
Banker
Regions Bank
Godfrey, IL
11.2018 - 05.2023
Processed loan applications and prepared relevant documents for approval.
Resolved customer inquiries and complaints, ensuring satisfaction and compliance with banking regulations.
Advised customers on various banking products and services such as loans, investments, and credit cards.
Performed daily reconciliation of bank accounts to ensure accuracy of records.
Completed daily cash balancing and operated ATMs.
Office Manager
Elias, Kallal and Schaaf Funeral Home
Godfrey, IL
04.2015 - 11.2018
Maintained filing system for records, correspondence and other documents.
Monitored payments due from clients and promptly contacted clients with past due payments.
Provided training to new hires on office policies and procedures.
Responded to customer inquiries via phone or email in a professional manner.
Managed office inventory and placed new supply orders.
Education
BACHELOR OF SCIENCE - Sociology Employment Relations, Psychology
SOUTHERN ILLINOIS UNIVERSITY EDWARDSVILLE
05.2018
ASSOCIATE IN SCIENCE -
LEWIS AND CLARK COMMUNITY COLLEGE
05.2014
Skills
Proficient in Word
Proficient in Excel
Proficient in PowerPoint
People-oriented
Reliable
Financial services
Office administration
Scheduling appointments
Multi-tasking
Verbal/written communication
Timeline
Branch Administrator
Graybar Electric
05.2023 - Current
Banker
Regions Bank
11.2018 - 05.2023
Office Manager
Elias, Kallal and Schaaf Funeral Home
04.2015 - 11.2018
BACHELOR OF SCIENCE - Sociology Employment Relations, Psychology