Samantha Hillis
Gallatin,TN
Summary
Professional canine care provider with strong commitment to animal welfare and safety. Adept at managing multiple tasks and adapting to varying needs, ensuring all dogs receive attentive and compassionate care. Skilled in team collaboration, customer communication, and maintaining clean, organized environment. Reliable and results-driven, with focus on achieving positive experiences for pets and their owners.
Overview
5
5
years of professional experience
Work History
Dog Care Provider
Rover
08.2019 - Current
- Provide dog sitting, dog walking, and overnight care for pets of various breeds, sizes, and ages.
- Ensure pets’ well-being by providing exercise, medication administration, and feeding according to client instructions.
- Maintain a safe and clean environment for pets, following best practices in animal care.
- Gave medication to pets following guidelines from owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Build and maintain strong relationships with pet owners, ensuring a high level of client satisfaction.
- Communicated professionally with pet owners via phone, email, and text.
- Manage multiple bookings, coordinate schedules, and communicate with pet owners to ensure clear expectations.
- Utilize Rover’s platform to handle payments, reviews, and service requests efficiently.
- Receive consistent 5-star ratings from clients, demonstrating trust and satisfaction in services provided.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
Crew Member
Sonic
10.2020 - 10.2021
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
High School Diploma -
Aaron Academy
Gallatin, TN06-2022
Skills
- Dog Care & Grooming
- Pet Training Assistance
- Pet Feeding & Medication Administration
- Dog Walking & Exercise
- Client Communication & Relationship Building
- Scheduling & Time Management
- Safety and Emergency Procedures
- Customer Service & Conflict Resolution
- Animal Behavior & Health Monitoring
- Record Keeping & Documentation
- Health monitoring
- Behavior assessment
- Special needs dogs
Timeline
Crew Member
Sonic
10.2020 - 10.2021
Dog Care Provider
Rover
08.2019 - Current
High School Diploma -
Aaron Academy
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