SAMANTHA HODGSON
Serenity Mental Health
Farmington,UT
4
years of professional experience
Compassionate TMS Technician and Administrative Professional with extensive experience in patient support, office administration, and customer service. Skilled in data entry and maintaining accurate records while ensuring an empathetic, client-centered approach. Proven ability to set and monitor treatment goals, enhance patient accountability, and facilitate communication among healthcare teams, all while promoting a positive and organized office environment. Dedicated to improving patient outcomes through effective support and streamlined processes.
Work History
TMS Technician
1 Year- Administer TMS treatments, ensuring patient comfort and safety throughout procedures.
- Documented treatment progress, patient feedback, and responses meticulously to assist healthcare providers in refining treatment plans.
- Educate patients on TMS therapy process, addressing questions and concerns effectively.
- Supported patients through TMS treatment by setting personalized goals, maintaining accountability, and providing emotional support during sessions.
- Guided patients in practicing gratitude and recognizing positive aspects of their daily experiences to enhance therapeutic outcomes.
- Ensured patient comfort during TMS sessions, addressing any concerns or questions prior to treatment.
- Developed a welcoming and supportive environment to foster trust and rapport with patients, enhancing their overall treatment experience.
Office Assistant
1 Year- Updated and maintained data across multiple platforms, enhancing accuracy and consistency.
- Compiled detailed reports for management by aggregating and analyzing data from various internal sources.
- Coordinated content collection for website development, collaborating directly with design teams to streamline process.
- Support website development by collecting content and coordinating directly with design teams.
Customer Service - Barista
1 Year 9 Months- Delivered prompt, personalized service to enhance customer experience in high-traffic setting.
- Managed cash handling and inventory data with accuracy, ensuring seamless operations and strong team collaboration.
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of work station to ensure efficient operations.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
Teacher Assistant - Statistics in Psychology
4 Months- Maintained detailed academic records and assignment data to ensure accurate tracking of student progress.
- Supported data analysis for class projects and maintained organized grading logs.
- Supported data analysis for class projects while organizing grading logs to streamline assessment processes.
- Delivered consistent feedback to enhance student understanding and improve learning outcomes.
Seasonal Front Desk Agent
3 Months- Managed reservation systems and ensured accurate guest data entry to enhance overall guest experience.
- Streamlined check-in process and redesigned materials to facilitate efficient data flow and improve guest satisfaction.
- Assisted with guest queries and resolved billing discrepancies to maintain positive guest relations.
Education
Bachelor of Science - Psychology
- Graduated Summa Cum Laude
- Psi Chi Member (Psychology Honor Society)
- Consistently on the Dean's List
- GPA: 3.9
High School Diploma
- High Honor Roll & Citizenship Honors
- GPA: 3.92
Skills
Data Entry & Management
Report Generation & Documentation
Microsoft Office Suite (Excel
Word)
Google Workspace
Attention to detail
Front Desk & Office Operations
Written & Verbal Communication
Independent & Team Collaboration
Depression
Anxiety
ADHD
and OCD Treatment
Electronic medical records
Collaboration with physicians
Transcranial magnetic stimulation
Medical device operation
Patient care management
Timeline
TMS Technician
Serenity Mental Health
08.2025 - CurrentRead More
Office Assistant
Boulder Ventures Development
08.2024 - 08.2025Read More
Teacher Assistant - Statistics in Psychology
Southern Utah University
07.2023 - 11.2023Read More
Seasonal Front Desk Agent
Denali Bluffs Hotel
04.2023 - 07.2023Read More
Customer Service - Barista
Lin’s Fresh Market Starbucks
10.2022 - 07.2024Read More
Southern Utah University
Bachelor of Science from Psychology
Read More
Viewmont High School
High School Diploma
Read More