Microsoft Office
Samantha Hoffenkamp
Server / Cook
Wabasso,MN
Summary
Motivated server with nearly two years of experience successfully serving customers in busy, sit-down restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique food selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Organized cook and server with great time management skills. Experience with MIcrosoft Office programs.
Overview
1
1
Language
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Cook Manager
Roadhouse Bar And Grill
Wabasso, MN
05.2020 - Current
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Pitched in to work line during busy periods or in place of sick employees.
- Collected payments and observed customers for suspicious behavior.
Server
Roadhouse Bar And Grill
Wabasso, MN
04.2020 - Current
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Bussed and reset 5-7 tables per shift, working efficiently to keep dining room and work areas clean.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Education
High School Diploma -
Wabasso Secondary
Wabasso, MN 09.2015 - 05.2019
No Degree - Biochemistry And Pre-pharmacy
Winona State University
Winona, MN 08.2020 - Current
Skills
Supply ordering
Payment collection
Basic math
Self-motivated professional
Stocking and replenishing
Bill computation
To-go order preparation
Cash handling
Organizational skills
General office functions
Document scanning
Microsoft Office
Time management
Multitasking abilities
Good listening skills
Daily specials memorization
Sales expertise
Dining area maintenance
Order accuracy
Beverage preparation
Food sales and promotion
Order delivery practices
Guest seating arrangements
High-volume dining
Menu memorization
Food station setup
Food preparation and safety
Banquet coordination
Performance improvement
Table setting knowledge
Food running
Ordering procedures
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Becoming a certified pharmacy technician
Quote
Everything you’ve learned in school as obvious becomes less and less obvious as you begin to study the universe. For example, there are no solids in the universe. There’s not even a suggestion of a solid. There are no absolute continuums. There are no surfaces. There are no straight lines.
R. Buckminster Fuller
Timeline
No Degree - Biochemistry And Pre-pharmacy
Winona State University
08.2020 - Current
Cook Manager
Roadhouse Bar And Grill
05.2020 - Current
Server
Roadhouse Bar And Grill
04.2020 - Current
High School Diploma -
Wabasso Secondary
09.2015 - 05.2019