Samantha Holder
St. Louis,MO
Summary
Dynamic and detail-oriented professional with extensive experience at USPS, excelling in cash handling and customer service. Proven track record in improving workflow efficiency and resolving customer complaints, ensuring satisfaction. Skilled in inventory control and team management, consistently meeting performance standards while maintaining accountability and reliability.
Overview
9
9
years of professional experience
Work History
Windows Clerk
USPS
St Louis, MO
06.2023 - Current
- Processed incoming and outgoing mail efficiently, ensuring timely dispatch.
- Operated various postal equipment, including sorting machines and scales.
- Assisted customers with inquiries, providing accurate information on services.
- Managed cash transactions, maintaining accurate records of sales and payments.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Trained new staff on procedures and best practices for daily operations.
- Adhered to safety protocols, ensuring compliance with USPS operational standards.
- Resolved customer complaints effectively, enhancing overall satisfaction with services.
- Consistently met performance standards for window clerk duties, contributing to the smooth operation of the postal facility.
Receiving Clerk
Davidson Logistics
St Louis, MO
10.2017 - 07.2022
- Inspected incoming shipments to ensure accuracy and compliance with quality standards.
- Utilized inventory management systems to track stock levels and reorder supplies.
- Collaborated with team members to ensure efficient loading and unloading processes.
- Documented discrepancies in shipments, coordinating with suppliers for resolution.
Education
No Degree - Hospitality Studies
Saint Louis Community College
St. Louis, MOHigh School Diploma - Gender Studies
Jefferson City HIGH SCHOOL
Jefferson City, MO06.1998
Skills
- Motivational skills
- Cash handling expertise
- Accountability
- Customer service
- Order picking and processing
- Pallet jack operation
- Team management
- Cash register operation
- Cash handling accuracy
- Storage organization
- Guest relations
- Shipping and packaging
- Stock replenishment
- Payment processing
- Inventory control
- Inventory tracking
- Merchandising and promotion
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
Timeline
Windows Clerk
USPS
06.2023 - Current
Receiving Clerk
Davidson Logistics
10.2017 - 07.2022
No Degree - Hospitality Studies
Saint Louis Community College
High School Diploma - Gender Studies
Jefferson City HIGH SCHOOL