Samantha Honey
Ballwin,MO
Overview
8
8
years of professional experience
Work History
Director of Partner Operations
BluePenguin Payments, Inc.
Creve Coeur, MO
02.2026 - Current
- Managed integration projects for Microsoft Teams and Creatio to enhance operational efficiency.
- Automated onboarding workflow to streamline new hire setup and ensure compliance with partner banks.
- Directed onboarding and support teams in daily execution.
- Configured CRM through no-code development for sales and support needs.
- Worked with a card processor to add new BINs and features to the card product menu.
Implementation Manager
BluePenguin Payments, Inc.
Creve Coeur, Missouri
11.2022 - 02.2026
- Led migration of salesforce operations into Creatio, streamlining data management processes.
- Established onboarding process for new customers, improving integration and satisfaction.
- Directed setup of helpdesk and support team to enhance customer support capabilities.
- Scripted knowledge base of processes and response templates for onboarding and support.
- Oversaw product management for Creatio, YouTrack, Mailchimp, Galileo, Plaid, and Microsoft 360.
- Developed colleague training on internal tools and processes.
Robotics and Automations Manager
Invention House
Kirkwood, MO
02.2022 - 11.2022
- Programmed robot functionality using no-code tools.
- Developed operational workflows enhancing efficiency in the product build process.
- Managed procurement of equipment for production buildout, ensuring timely availability.
- Organized and maintained customer CRM data.
Teacher of STEM, Robotics, and Coding
Rockwood School District
Fenton, Missouri
08.2018 - 05.2022
- Designed and organized a robotics lab for student robotics design and automation projects.
- Implemented project-based learning to enhance student understanding of STEM concepts and career pathways.
- Developed district STEM curriculum for department use.
Education
Master of Education - Curriculum And Instruction
Universary of Missouri-Columbia
Columbia, MO05-2010
Bachelor of Science - Biology
University of Missouri-Columbia
Columbia, MO05-2007
Skills
- Partner onboarding
- CRM configuration
- Workflow automation
- Systems integration
- Project management
- Operations management
- No-code programming
- Team leadership
- Problem solving
- Onboarding strategy
Timeline
Director of Partner Operations
BluePenguin Payments, Inc.
02.2026 - Current
Implementation Manager
BluePenguin Payments, Inc.
11.2022 - 02.2026
Robotics and Automations Manager
Invention House
02.2022 - 11.2022
Teacher of STEM, Robotics, and Coding
Rockwood School District
08.2018 - 05.2022
Master of Education - Curriculum And Instruction
Universary of Missouri-Columbia
Bachelor of Science - Biology
University of Missouri-Columbia