Samantha Hopkins
Carmel,NY
Summary
Driven management professional embarking on career-building journey in the media management field. Recently completed Bachelor's degree in Music Arts Management. Offering expertise in communications, media, and writing.
Overview
3
3
years of professional experience
Work History
Patient Coordinator
Northeast Radiology
12.2023 - Current
- Ensured continuous workflow through the process of coordinating patient check-in and check-out.
- Supported clinical staff in providing high-quality care by organizing necessary paperwork and ensuring timely access to information.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
Communications and Management Intern
The Strand Center For The Arts
02.2023 - 05.2023
- Launched artists on social media and managed communications for each event.
- Located new local talent to appeal to audiences and negotiated participation for upcoming events.
- Managed artists schedule and requirements for upcoming performances and events.
- Collaborated with industry professionals to become proficient in internal business processes and best practices.
- Developed relationships with all employees, customers and vendors.
Medical Receptionist
Seeta Eye Centers
06.2022 - 12.2022
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed master calendar for and scheduled appointments for 5 providers based on optimal patient loads and clinician availability. - Responded to correspondence from insurance companies to verify patient's coverage.
- Provided positive patient experiences with each daily interaction.
Management Trainee Intern
Enterprise Rent-A-Car
06.2021 - 08.2021
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Explained services and products to customers in friendly and engaging way.
- Developed and maintained positive partnerships and relationships with multiple outside vendors.
Education
Bachelor of Science - Music Arts Management
SUNY College At Plattsburgh
Plattsburgh, NY05.2023
Skills
- Communications for Social Media
- Public Speaking and Presentation
- Advanced Writing
- Team Collaboration
- Professional Relationships
Timeline
Patient Coordinator
Northeast Radiology
12.2023 - Current
Communications and Management Intern
The Strand Center For The Arts
02.2023 - 05.2023
Medical Receptionist
Seeta Eye Centers
06.2022 - 12.2022
Management Trainee Intern
Enterprise Rent-A-Car
06.2021 - 08.2021
Bachelor of Science - Music Arts Management
SUNY College At Plattsburgh
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