- Road Trips
- Adventure Travel
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Music
- High-Intensity Interval Training
- Team Sports
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
Samantha Horn
Glen Allen,VA
Summary
Proactive Concessions Worker and former Sales Associate with extensive experience in providing efficient and friendly service, maintaining cleanliness standards, and handling cash transactions accurately. I have strong communication skills, am very teamwork orientation, and reliable. I bring a positive attitude and excellent problem-solving abilities to ensure smooth operations and enhanced customer satisfaction.
Overview
2
2
years of professional experience
Work History
Concessions Worker
GYAA
10.2022 - 08.2024
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Monitored inventory and notified management of deficiencies or shortages.
- Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
Sales Associate
Michaels
09.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Exercise Science
College of Charleston
Charleston, SC05-2028
High School Diploma -
Glen Allen High School
Glen Allen, VA05-2024
Skills
- Teamwork orientation
- Surface cleaning
- Cash handling proficiency
- Reliability and punctuality
- Fast and efficient service worker
- Reliable and punctual
- Cooking
- Problem-solving skills
Interests
Timeline
Concessions Worker
GYAA
10.2022 - 08.2024
Sales Associate
Michaels
09.2022 - 02.2023
No Degree - Exercise Science
College of Charleston
High School Diploma -
Glen Allen High School
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